cuino1810 Posted July 1, 2019 Posted July 1, 2019 First i would like to sat thanks for the program second i just would like to know why is so slow or is just my computer Operating System Windows 10 Pro 64-bit CPU AMD Phenom II X4 955 Deneb 45nm Technology RAM 8.00GB Dual-Channel DDR3 @ 535MHz (7-7-7-20) Motherboard ASUSTeK Computer INC. Crosshair III Formula (AM3) 43 °C Graphics U28E590 (3840x2160@60Hz) LCD1970GX (1280x1024@60Hz) 2047MB NVIDIA GeForce GTX 950 (PNY) 39 °C Storage 223GB PNY CS1311 240GB SSD ATA Device (SATA (SSD)) 30 °C 931GB Western Digital WDC WD1001FALS-00J7B1 ATA Device (SATA ) 36 °C 223GB Corsair Force LE SSD ATA Device (SATA (SSD)) 30 °C 931GB Western Digital WDC WD10EZEX-00BN5A0 ATA Device (SATA ) 30 °C Optical Drives HL-DT-ST DVDRRW GSA-H20L ATA Device Audio NVIDIA High Definition Audio Quote
walt.farrell Posted July 1, 2019 Posted July 1, 2019 Welcome to the Serif Affinity forums, @cuino1810. More details about what you're working on (pixel dimensions, number of layers, kind of layers) and exactly what you're doing that is slow will be needed. Also, from Help > About, what version of Photo are you using? Callum 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
Staff Callum Posted July 1, 2019 Staff Posted July 1, 2019 3 hours ago, walt.farrell said: Welcome to the Serif Affinity forums, @cuino1810. More details about what you're working on (pixel dimensions, number of layers, kind of layers) and exactly what you're doing that is slow will be needed. Also, from Help > About, what version of Photo are you using? Hi cuino1810, Welcome to the forums If you could provide more information as Walt asked above we should be able to look into this further with you! Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP.
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