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David2019

Affinity Designer, Affinity Photo

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At the beginning of this month i had sent a topic about affinity designer and photo.

It freeze from time to time.

there are only two objects.

I had to open task manager and finally to end the task "crashpad_handler.exe"

Then affinity designer or affintiy photo work normally I had to do this from time to time.

Sometimes when I expect to crash or freezes on some difficult design or editing. It

happen.

Or sometimes with easy work such as designing a ribbon like the example in de pdf it will freeze or crash.

I do have reset when starting Affinity Designer or Affinity Photo.

So push the control button and start the programms.

But it still crash after a time.

Please give me a solution.

By the way its start when I have upgrade to 1.7.

This is my computer configuration.

My computer configrations.

intel core i7

ram 16gb

ssd 256 gb + 1tb hdd drive

Nvidia GeForce GTX 1050 with 4 gb gddr3 dedicated vram.

You can find a printscreen in pdf enclose

freeze.pdf

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Hi David2019,

Would you be able to to a screen recording that shows you reproducing the crashes and also a step by step recipe of what you're doing please? Without knowing or seeing what you are doing that causes the crashes we cannot provide much help or even hint as to what might be happening.

Thanks!

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