KipV Posted June 29, 2019 Share Posted June 29, 2019 I started working with dropping photos into frames this week and ran into problems. Previously with some of the betas this worked but I noticed two issues with the MAS version. 1. When I try to select the slider Publisher won't let me grab it and disappears before I do so. 2. The slider will be located far off from the image. With some of the betas it was neatly positioned under the photo. Now there seems to be no rhyme or reason for it's position. I just end up using the preset framing positions located under the right click menu. At least this gives me some control but, or course, I can't be exact. New Internet Book Project | Another New Website Project Link to comment Share on other sites More sharing options...
KipV Posted July 1, 2019 Author Share Posted July 1, 2019 An addition I would like to add to yesterday's bug report. When I started using the shipping version of Publisher on my MacBook this isn't a problem. It's a problem when using the same version on my iMac though. New Internet Book Project | Another New Website Project Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted July 3, 2019 Staff Share Posted July 3, 2019 Moved, sorry I was slow to realise Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
KipV Posted July 3, 2019 Author Share Posted July 3, 2019 @Patrick Connor The issue seems to be only happening on a new file that was made on the mas version. Would it help to have that file? All my other files were made with the beta. I'll need the link to upload since I can't remember it. New Internet Book Project | Another New Website Project Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted July 3, 2019 Staff Share Posted July 3, 2019 files that show the problem are always helpful, thanks Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
KipV Posted July 3, 2019 Author Share Posted July 3, 2019 Just now, Patrick Connor said: files that show the problem are always helpful, thanks Where do i go to upload? New Internet Book Project | Another New Website Project Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted July 3, 2019 Staff Share Posted July 3, 2019 Attach to these forums or use "Drop-off" here http://fx.serif.com using my email for delivery pconnor@serif.com or I can get a dropbox link tomorrow Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Staff Jon P Posted July 8, 2019 Staff Share Posted July 8, 2019 Hi @KipV, Can you let me know what MacOS version your macbook is on (that you can reproduce this on?) Thanks Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
KipV Posted July 8, 2019 Author Share Posted July 8, 2019 6 hours ago, Jon P said: Hi @KipV, Can you let me know what MacOS version your macbook is on (that you can reproduce this on?) Thanks Both the MacBook and my iMac are running 10.14.5. New Internet Book Project | Another New Website Project Link to comment Share on other sites More sharing options...
Staff Jon P Posted July 9, 2019 Staff Share Posted July 9, 2019 Hmm, I can't reproduce this on that MacOS, any chance of creating a short video demonstrating the issue? Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
KipV Posted July 9, 2019 Author Share Posted July 9, 2019 10 hours ago, Jon P said: Hmm, I can't reproduce this on that MacOS, any chance of creating a short video demonstrating the issue? This is what happens to the slider. At least in the 420 beta it is appearing again although not under the image that, as you can see, has been selected. New Internet Book Project | Another New Website Project Link to comment Share on other sites More sharing options...
nwhit Posted July 9, 2019 Share Posted July 9, 2019 I had this problem with 1.7.1 with tall, narrow picture frames. The zoom bar would appear on the middle to lower third of the frame itself rather than under it. However, in the beta 1.7.2, the problem went away both in the same file I had the issue with plus in any new ones. High Sierra, Metal. -------------------- iMac (Retina 5K, 27-inch, 2020 i7 72GB) • AMD Radeon Pro 5700 XT 16 GB • macOS Ventura MacBook Pro, 13", M1 2020 • 16 GB • macOS Ventura iPad Air 2022 Link to comment Share on other sites More sharing options...
KipV Posted July 9, 2019 Author Share Posted July 9, 2019 2 minutes ago, nwhit said: I had this problem with 1.7.1 with tall, narrow picture frames. The zoom bar would appear on the middle to lower third of the frame itself rather than under it. However, in the beta 1.7.2, the problem went away both in the same file I had the issue with plus in any new ones. Interesting, I am just glad that with the beta something at least comes up at all now. New Internet Book Project | Another New Website Project Link to comment Share on other sites More sharing options...
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