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Can't open image in other program when active in AP ( 1.7.0 and 1.7.1)


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Hello,

I asked this question on the ‘Report a Bug’ forum on June 19. Had 41 views but no answer.

Any guess here ?

As the title goes, since 1.7.0, I cannot open in an other program (either GraphicConverter or Preview) an image I’m  already working on on AP. (No problem before.) If I do, I will receive these messages saying that it cannot be done:

 

As you can see also, the 'Preview' message includes an 'External Update Error'. 

I should have reported that earlier, it could have been included in 1.7.1

It's not that big an issue,  but any suggestion is welcome.

Thank you.

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If you have done anything to the file in Photo then it has changed and the Graphic Converter program can't open that image and show the edit until you save the file.

Mac Pro (Late 2013) Mac OS 12.7.4 
Affinity Designer 2.4.1 | Affinity Photo 2.4.1 | Affinity Publisher 2.4.1 | Beta versions as they appear.

I have never mastered color management, period, so I cannot help with that.

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Exactly, but sometimes no either, just the fact of opening in AP may block any other program.  However, more important is why now (since the update) and not before? This is why I had posted that on the Bug forum, but to no avail unfortunately. 

Thanks for taking the time.

 

 

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On 6/29/2019 at 2:53 PM, Denis-Vincent said:

Exactly, but sometimes no either, just the fact of opening in AP may block any other program.  However, more important is why now (since the update) and not before? This is why I had posted that on the Bug forum, but to no avail unfortunately. 

Thanks for taking the time.

 

 

Hi Denis-Vincent,

This should have been the case before the update as far as I'm aware the app has done this since release.

C

Please tag me using @ in your reply so I can be sure to respond ASAP.

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