manuG Posted June 29, 2019 Share Posted June 29, 2019 How to roll back? Quote Link to comment Share on other sites More sharing options...
Alfred Posted June 29, 2019 Share Posted June 29, 2019 https://store.serif.com/update/windows/photo/1 Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted June 29, 2019 Staff Share Posted June 29, 2019 @manuG Mac or Windows (or iPad) and more importantly Affinity store or Mac app store or Windows store? Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
TanBrae Posted June 30, 2019 Share Posted June 30, 2019 Mine is doing that, too. I've been working on it for about an hour, and it's crashed three times. v. 1.7.1 on Mac OS Mavericks (No, I won't upgrade to the newest version of Mac, yet. I have legacy software that won't work with any OS newer than Mavericks. ) Updated from iTunes. Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted July 1, 2019 Staff Share Posted July 1, 2019 Hi manuG Could you confirm your OS and where you purchased the app from? This affects the roll back procedure. Secondly, if you're experiencing crashing then it's something our team can look into, as we'd much rather fix the issue for further updates. Please post in our bugs section of our forums providing as much information and a crash log if possible, many thanks Hi TanBrae If you've installed the app through the Mac App Store then unfortunately you can't roll back to previous versions, due to how the Mac App Store packages applications/updates. Could you please follow the above procedure and post in our bugs section so our team can investigate this for you? Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
Lusco Fusco Posted July 1, 2019 Share Posted July 1, 2019 My copy has not crashed yet, but although just after the update it seemed faster, now it is slow in some operations (load images for stacking, for example), and show certain lagg when moving layers to adjust them ... Operating in Windows desktop. Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted July 1, 2019 Staff Share Posted July 1, 2019 Please create a new thread to report a new issue, Lusco Fusco Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
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