Photo crashes constantly since update

[manuG]

How to roll back?

[Alfred]

https://store.serif.com/update/windows/photo/1

[Patrick Connor]

@manuG

Mac or Windows (or iPad) and more importantly Affinity store or Mac app store or Windows store?

[TanBrae]

Mine is doing that, too. I've been working on it for about an hour, and it's crashed three times.

v. 1.7.1 on Mac OS Mavericks (No, I won't upgrade to the newest version of Mac, yet. I have legacy software that won't work with any OS newer than Mavericks. ) Updated from iTunes.

[Dan C]

Hi manuG

Could you confirm your OS and where you purchased the app from? This affects the roll back procedure.

Secondly, if you're experiencing crashing then it's something our team can look into, as we'd much rather fix the issue for further updates. Please post in our bugs section of our forums providing as much information and a crash log if possible, many thanks

Hi TanBrae

If you've installed the app through the Mac App Store then unfortunately you can't roll back to previous versions, due to how the Mac App Store packages applications/updates.

Could you please follow the above procedure and post in our bugs section so our team can investigate this for you?

[Lusco Fusco]

My copy has not crashed yet, but although just after the update  it seemed faster, now it is slow in some operations (load images for stacking, for example), and show certain lagg when moving layers to adjust them ...

Operating in Windows desktop.

[Dan C]

Please create a new thread to report a new issue, Lusco Fusco