Wahkinney Posted June 27, 2019 Share Posted June 27, 2019 Help!!! I keep getting a Setup Failed notification. Any suggestions? Quote Link to comment Share on other sites More sharing options...
Alfred Posted June 27, 2019 Share Posted June 27, 2019 Welcome to the Serif Affinity Forums, @Wahkinney. Please tell us which app you’re trying to install, where you downloaded it from, and what operating system you’re using (including the version number). Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Staff Callum Posted June 28, 2019 Staff Share Posted June 28, 2019 Hi Wahkinney, Welcome to the forums Please could you call up the run box by holding down the Windows key and tapping the letter R and then enter the following %temp%\AffinitySetup into the run box and click ok. This should open a folder, with some other folders in. Open the latest folder and there should be 2 log files, Setup.log and SetupUI.log. Please attach these two files to this thread. Thanks Callum Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
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