Setup Failed

[Wahkinney]

Help!!!  I keep getting a Setup Failed notification.  Any suggestions? 

 

[Alfred]

Welcome to the Serif Affinity Forums, @Wahkinney.

Please tell us which app you’re trying to install, where you downloaded it from, and what operating system you’re using (including the version number).

[Callum]

Hi Wahkinney,

Welcome to the forums

Please could you call up the run box by holding down the Windows key and tapping the letter R and then enter the following %temp%\AffinitySetup into the run box and click ok.  This should open a folder, with some other folders in.  Open the latest folder and there should be 2 log files, Setup.log and SetupUI.log. Please attach these two files to this thread.

Thanks

Callum