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Posted

Hi,

The Stock panel worked for me in Beta of Photo, but with release of the final version I get "connection failed". I'm working on W10.
Any ideas?

 

 

stock.gif

W11, Dell G5, i7, 64GB, NVIDIA GeForce RTX 2600, Wacom Intuos Pro M + iPad Pro 2018.
 sakrajda.eu

  • Staff
Posted

Hey Przemysław,

As far as I know, only users with Windows 7 have been experiencing the 'Connection failed' message. 

The main thread can be found here:
https://forum.affinity.serif.com/index.php?/topic/88295-stocks-tab-unsplash-not-working/&page=2

However I believe the fix being discussed only applies to Windows 7 but it may be worth having a read anyway. 

I think we may need to do something about this as expecting users to modify the registry isn't really a solution.

Posted

It works OK in the most recent Betas.
I have this problem on both my PCs, on work PC I can't edit registry anyway.

W11, Dell G5, i7, 64GB, NVIDIA GeForce RTX 2600, Wacom Intuos Pro M + iPad Pro 2018.
 sakrajda.eu

  • 5 months later...
Posted (edited)

Stock Panel not working with "unsplash" "pexels" and "pixabay"

Get Connection failed every time

Using the latest version of Affinity Photo on Windows 10, I can access these sites using my browser with no problem

Edited by taylorr52
  • 1 month later...
Posted
On 12/3/2019 at 1:26 AM, taylorr52 said:

Stock Panel not working with "unsplash" "pexels" and "pixabay"

Get Connection failed every time

Using the latest version of Affinity Photo on Windows 10, I can access these sites using my browser with no problem

Same here!

Acer XC-895 : Core i5-10400 Hexa-core 2.90 GHz :  32GB RAM : Intel UHD Graphics 630 : Windows 11 Home
Affinity Publisher 2 : Affinity Photo 2 : Affinity Designer 2 : (latest release versions) on desktop and iPad

"Beware of false knowledge, it is more dangerous than ignorance." (GBS)

Posted

Yes - didn't help.

Funny thing is, they all used to work, a while back Unsplash ans Pixabay stopped working, and just today i noticed that Pexels has also stopped.

To be honest it's not a major problem, I can just go to their websites. Just a minor irritation! 

Acer XC-895 : Core i5-10400 Hexa-core 2.90 GHz :  32GB RAM : Intel UHD Graphics 630 : Windows 11 Home
Affinity Publisher 2 : Affinity Photo 2 : Affinity Designer 2 : (latest release versions) on desktop and iPad

"Beware of false knowledge, it is more dangerous than ignorance." (GBS)

  • Staff
Posted

Sorry to hear that. We will look out for a recipe/similarities with other reports. (No problem here). Does the Welcome screen still show adverts?

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

Posted

I normally have the welcome screen turned off, but, yes, that seems fine.

(FWIW - It's the same in Publisher.)

Acer XC-895 : Core i5-10400 Hexa-core 2.90 GHz :  32GB RAM : Intel UHD Graphics 630 : Windows 11 Home
Affinity Publisher 2 : Affinity Photo 2 : Affinity Designer 2 : (latest release versions) on desktop and iPad

"Beware of false knowledge, it is more dangerous than ignorance." (GBS)

  • Staff
Posted

@jrsnbsch

Welcome to the Serif Affinity forums :) 

We think this is a recent change to Pexels affecting all customers on all OS's (If Pexels stock search is still working for any other readers of this thread feel free to correct me))

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

Posted

Update - when I first said that none of them were working I was using my work PC.

I don't often use the stock tab at home, but I just checked and Pexels is the only one saying "connection failed", the other two are working OK.

 

Acer XC-895 : Core i5-10400 Hexa-core 2.90 GHz :  32GB RAM : Intel UHD Graphics 630 : Windows 11 Home
Affinity Publisher 2 : Affinity Photo 2 : Affinity Designer 2 : (latest release versions) on desktop and iPad

"Beware of false knowledge, it is more dangerous than ignorance." (GBS)

Posted
1 hour ago, PaulEC said:

Pexels is the only one saying "connection failed"

Pexels is best avoided anyway, IMO.

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)

  • 1 year later...

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