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Posted

I have just bought a new laptop and I want to uninstall my copy of Affinity and reinstall on my new device.

Can anyone help?

thevanman

 

 

Posted

There is no need to do that. The license allows you to install & use the Affinity app on any computer you own or control, as long as no more than one person uses it for commercial purposes.

If you are selling or giving away your old computer, you should remove all the application software from it that was sold with a non-transferable license (including the Affinity apps & many others), along with all personal info.

All 3 1.10.8, & all 3 V2.6 Mac apps (currently 2.6.4); 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
A
ll 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Posted
1 minute ago, thevanman said:

Serif Would not give me any information over the telephone and said I would have to contact Microsoft.

Which store did you buy your Affinity app(s) from? If it was the Microsoft Store, then Serif has no way of knowing what you bought because Microsoft does not share any personal purchase info with third party vendors selling their products through the MS Store, same as Apple for Mac App Store purchases.

This is done for security & privacy reasons.

All 3 1.10.8, & all 3 V2.6 Mac apps (currently 2.6.4); 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
A
ll 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

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