Jump to content

Issue with Studio Link in Publisher (and Designer upgrade)


Recommended Posts

Hi there

When trying to use the Studio Link feature in Publisher (not beta), a dialogue box opens and tells me I need to purchase Designer and Photo first (se attached image). The problem however is that I already have both apps installed on my computer (not trial versions).

I figured I may need to upgrade the apps to be able to use the Studio Link feature, but when checking my user account on the Affinity website, the Designer and Photo app (and other purchases I've made) aren't registered.

This brings me to my questions:

  • What do I need to do to be able to use the Studio Link feature – do I need the latest upgrades of Designer and Photo?
  • Where do I go to upgrade the apps? (to many of you this is probably a "duh"-question, but I'm not very savvy when it comes to these things)
  • How can I register purchases/downloads that I made before creating an Affinity account?

 

There is probably a simple solution to all this. Help is appreciated though.

 

Cheers from Sweden /Jansson

 

 

Studio Link dialogue box.png

Link to post
Share on other sites

Finally I figured it out so I try to help. I think that this might have something to do with previous versions. I had the same info. 

Uninstall everything.

If You did not try find Release.appinfo files. You have Mac so I don't know where they might be (\%ProgramData%\Affinity\Common\1.0\appinfo\Release). Delete them.

Second thing I did was getting rid of Affinity files from AppData/Roaming. 

It worked for me

Good luck

 

Link to post
Share on other sites

I experienced this also. What you have to do is start Publisher then open Affinity Photo and Designer and then close them.  This allows the StudioLink to register these applications then close publisher and restart it.  You should NOW have access within Publisher to all three areas.

Link to post
Share on other sites
52 minutes ago, Terry44 said:

I experienced this also. What you have to do is start Publisher then open Affinity Photo and Designer and then close them.  This allows the StudioLink to register these applications then close publisher and restart it.  You should NOW have access within Publisher to all three areas.

It didn't work out in my case. 

Link to post
Share on other sites

Thanks for your input BlendBloke and Terry44!

I finally got my brain working and managed to upgrade Designer and Photo. I fired both apps up before moving on to Publisher – works like magic!

In other words I didn't have to go through the trouble of uninstalling anything to make things work.

Cheers!

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Please note there is currently a delay in replying to some post. See pinned thread in the Questions forum. These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.