Jump to content
You must now use your email address to sign in [click for more info] ×

Issue with Studio Link in Publisher (and Designer upgrade)


Recommended Posts

Hi there

When trying to use the Studio Link feature in Publisher (not beta), a dialogue box opens and tells me I need to purchase Designer and Photo first (se attached image). The problem however is that I already have both apps installed on my computer (not trial versions).

I figured I may need to upgrade the apps to be able to use the Studio Link feature, but when checking my user account on the Affinity website, the Designer and Photo app (and other purchases I've made) aren't registered.

This brings me to my questions:

  • What do I need to do to be able to use the Studio Link feature – do I need the latest upgrades of Designer and Photo?
  • Where do I go to upgrade the apps? (to many of you this is probably a "duh"-question, but I'm not very savvy when it comes to these things)
  • How can I register purchases/downloads that I made before creating an Affinity account?

 

There is probably a simple solution to all this. Help is appreciated though.

 

Cheers from Sweden /Jansson

 

 

Studio Link dialogue box.png

Link to comment
Share on other sites

Finally I figured it out so I try to help. I think that this might have something to do with previous versions. I had the same info. 

Uninstall everything.

If You did not try find Release.appinfo files. You have Mac so I don't know where they might be (\%ProgramData%\Affinity\Common\1.0\appinfo\Release). Delete them.

Second thing I did was getting rid of Affinity files from AppData/Roaming. 

It worked for me

Good luck

 

Link to comment
Share on other sites

I experienced this also. What you have to do is start Publisher then open Affinity Photo and Designer and then close them.  This allows the StudioLink to register these applications then close publisher and restart it.  You should NOW have access within Publisher to all three areas.

Link to comment
Share on other sites

52 minutes ago, Terry44 said:

I experienced this also. What you have to do is start Publisher then open Affinity Photo and Designer and then close them.  This allows the StudioLink to register these applications then close publisher and restart it.  You should NOW have access within Publisher to all three areas.

It didn't work out in my case. 

Link to comment
Share on other sites

Thanks for your input BlendBloke and Terry44!

I finally got my brain working and managed to upgrade Designer and Photo. I fired both apps up before moving on to Publisher – works like magic!

In other words I didn't have to go through the trouble of uninstalling anything to make things work.

Cheers!

Link to comment
Share on other sites

Yes, there is mention in the forum's that you have to upgrade to the newest 1.7.1 for this to work. Apparently if you have an older version of any of the applications this method will not work.

I did not know that at the time of my post above.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.