Jie Van Posted June 25, 2019 Share Posted June 25, 2019 Recently I updated Affinity Photo to 1.7.1.140 I found sometimes the "Move tool" would suddenly stopped and can't move or scale anymore. And I have to close it and restart. Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted June 26, 2019 Staff Share Posted June 26, 2019 Hey Jie Van, welcome to the Affinity Forums. This sounds unusual... are you just using a standard mouse and keyboard? Do you have any apps that control shortcuts on your computer? Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
Jie Van Posted June 26, 2019 Author Share Posted June 26, 2019 Just using a standard mouse, keyboard and WACOM intuos4. Thank you for the quick reply. I think I will try to record it in video when this situation happens again. Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted June 26, 2019 Staff Share Posted June 26, 2019 A video would be appreciated. Could you also provide the specs for your Windows machine please (including GPU and its driver number). Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
Jie Van Posted June 30, 2019 Author Share Posted June 30, 2019 Windows Version : Win10 1903. GPU : Intel(R) UHD Graphics 630. Chris B 1 Quote Link to comment Share on other sites More sharing options...
Jie Van Posted July 1, 2019 Author Share Posted July 1, 2019 I recorded a Video that "Move Tool" suddenly stopped and can't move. Objects can still be moved through the keyboard, but not through the mouse. The new file can be created, but the brushes seems work not well. stopped.mp4 Chris B 1 Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted July 2, 2019 Staff Share Posted July 2, 2019 Hey Jie Van, Thanks for the video. What Windows Ink settings are you using? Does turning it off help? Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
Jie Van Posted July 9, 2019 Author Share Posted July 9, 2019 Hi! My Ink setting is off. Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted July 9, 2019 Staff Share Posted July 9, 2019 Hey Jie Van, It looks like you were running into the 'straight line' issue whilst drawing in the second part of that video. Turning Windows Ink off should fix this and this is what we are currently recommending you do until this gets fixed. I'm a little surprised you're still getting this issue with Windows Ink disabled... Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
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