VanHeber Posted June 25, 2019 Share Posted June 25, 2019 HI, I´m working into a big publisher file with lots of content. Yesterday I have linked some new images and editing text, then the file doesn´t open anymore! It´s bad! spaceships-aliens.afpub Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted June 25, 2019 Staff Share Posted June 25, 2019 Hi VanHeber, The file doesn't crash for me here but i'm missing some linked images. Can you upload all the linked images in the file here and I'll see if that's the cause. Thanks Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
VanHeber Posted June 25, 2019 Author Share Posted June 25, 2019 Are a lot of images! I cannot upload them! So, maybe it a problem with a linked image! I will see here! Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted June 25, 2019 Staff Share Posted June 25, 2019 It might be one of the more recent ones you added, so you could just upload them, but I suspect one of the images might be the cause (this is similar to the other thread you posted in), so if you figure out which one it is let us know, or let me know if you have uploaded some and i'll see if I can reproduce it. Thanks Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
VanHeber Posted June 25, 2019 Author Share Posted June 25, 2019 Yes! I renamed the folder with images and try open the publisher file again. Now opens, some latest images causes the crash. After deleted the images references, restore the previous name folder, save and open again the publisher file, no problems now! I suspect that the problem is working with onedrive, because all files are into onedrive synced folder! Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted June 25, 2019 Staff Share Posted June 25, 2019 That lines with my suspicions and I'll gather more info from other threads and be looking around that area to see if I can reproduce it for the developers. Just to confirm, you re linked every single image, so there was no problem image as such? Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
VanHeber Posted June 25, 2019 Author Share Posted June 25, 2019 I´m renamed the folder that have all images linkeds. Open the publisher file, it´s alert about image resources. I'm ignored it and the file opens ok! Then I saved a copy into my desktop, renamed the folder with the previous name and open the publisher file again, now the linked files are restored! That´s work. I think that problem is hard to reproduce, but can be caused while the onedrive is syncing a image and you place it into document at same time, or place into document while the document instead are syncing! If I can reproduce step by step, I will post again! Thanks Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted June 26, 2019 Staff Share Posted June 26, 2019 Quote I think that problem is hard to reproduce, but can be caused while the onedrive is syncing a image and you place it into document at same time, or place into document while the document instead are syncing! This lines up with what I'm seeing so far from other uses with this file and my own thoughts of what could be happening, still trying to reproduce it! Can you go to %appdata%\Affinity\Publisher\1.0\CrashReports and attach the most recent crash reports if they exist? Thanks Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
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