bdonovanw Posted June 25, 2019 Share Posted June 25, 2019 Bought and downloaded Publisher 1.7.1 yesterday. Today, just in the process of getting familiar with the UI and workflow, I created a new document with custom settings (5.5" x 8.5" print-ready with margins of 0.375" all around), one page, default master page. I clicked on the page (not the master), created a text box, and selected File->Place, where I opened a .docx file 15 KB in size. I got the cursor that showed me I was ready to place the document, I clicked in the text box, and the text loaded into the text box, and then Publisher crashed. Here is the crashlog that CrashReporter created: Process: Affinity Publisher [37947] Path: /Applications/Affinity Publisher.app/Contents/MacOS/Affinity Publisher Identifier: Affinity Publisher Version: 1.7.1 (1.7.1) Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: Affinity Publisher [37947] User ID: 501 Date/Time: 2019-06-24 22:34:16.760 -0700 OS Version: Mac OS X 10.14.5 (18F132) Report Version: 12 Anonymous UUID: BC8E8C52-9B21-3471-FAC9-520E1412F693 Time Awake Since Boot: 1000000 seconds System Integrity Protection: enabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x00000000000000c0 Exception Note: EXC_CORPSE_NOTIFY Termination Signal: Segmentation fault: 11 Termination Reason: Namespace SIGNAL, Code 0xb Terminating Process: exc handler [37947] VM Regions Near 0xc0: --> __TEXT 0000000105ec7000-0000000105f53000 [ 560K] r-x/rwx SM=COW /Applications/Affinity Publisher.app/Contents/MacOS/Affinity Publisher Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 liblibstory.dylib 0x0000000138c950b4 Story::LinePart::GetHighlightBox(int, int, bool) const + 36 1 com.seriflabs.libcocoaui 0x000000010776b7aa -[DocumentView firstRectForCharacterRange:actualRange:selection:] + 986 2 com.seriflabs.libcocoaui 0x000000010776ab54 -[DocumentView firstRectForCharacterRange:actualRange:] + 244 3 com.apple.AppKit 0x00007fff4ffc9214 -[NSTextInputContext(NSInputContext_WithCompletion) firstRectForCharacterRange:completionHandler:] + 216 4 com.apple.AppKit 0x00007fff4ffc3f89 __55-[NSTextInputContext handleTSMEvent:completionHandler:]_block_invoke.425 + 180 5 com.apple.AppKit 0x00007fff4ffc3da7 __55-[NSTextInputContext handleTSMEvent:completionHandler:]_block_invoke_4.413 + 241 6 com.apple.AppKit 0x00007fff4ffc0dbc __178-[NSTextInputContext tryHandleTSMEvent_offsetToPos_markedOrSelRange_withContext:markedOrSelRangeDispatchCondition:markedRangeContinuation:selectedRangeContinuation:continuation:]_block_invoke.246 + 72 7 com.apple.AppKit 0x00007fff4ffc0d0a -[NSTextInputContext tryHandleTSMEvent_offsetToPos_markedOrSelRange_withContext:markedOrSelRangeDispatchCondition:markedRangeContinuation:selectedRangeContinuation:continuation:] + 169 8 com.apple.AppKit 0x00007fff4ffc3c43 __55-[NSTextInputContext handleTSMEvent:completionHandler:]_block_invoke.408 + 259 9 com.apple.AppKit 0x00007fff4f8fbc89 -[NSTextInputContext handleTSMEvent:completionHandler:] + 1228 10 com.apple.AppKit 0x00007fff4f8fb745 _NSTSMEventHandler + 306 11 com.apple.HIToolbox 0x00007fff5123e9fe DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1422 12 com.apple.HIToolbox 0x00007fff5123ddaf SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 371 13 com.apple.HIToolbox 0x00007fff5123dc35 SendEventToEventTargetWithOptions + 45 14 com.apple.HIToolbox 0x00007fff512a54af SendTSMEvent_WithCompletionHandler + 383 15 com.apple.HIToolbox 0x00007fff51446261 __SendTextInputEvent_WithCompletionHandler_block_invoke + 489 16 com.apple.HIToolbox 0x00007fff51444a49 SendTextInputEvent_WithCompletionHandler + 1126 17 com.apple.HIToolbox 0x00007fff514a84f4 -[IMKInputSession _postEvent:completionHandler:] + 170 18 com.apple.HIToolbox 0x00007fff514a8407 -[IMKInputSession _createAndSendOffsetToPointEvent:completionHandler:] + 290 19 com.apple.HIToolbox 0x00007fff514bfa6e -[IMKInputSession attributesForCharacterIndex_andLineRect:completionHandler:] + 565 20 com.apple.HIToolbox 0x00007fff514c0610 -[IMKInputSession attributesForCharacterIndex:completionHandler:] + 77 21 com.apple.HIToolbox 0x00007fff514a9f6c __60-[IMKInputSession imkxpc_attributesForCharacterIndex:reply:]_block_invoke + 478 22 com.apple.CoreFoundation 0x00007fff51f92164 __CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK__ + 12 23 com.apple.CoreFoundation 0x00007fff51f55887 __CFRunLoopDoBlocks + 394 24 com.apple.CoreFoundation 0x00007fff51f555e4 __CFRunLoopRun + 2772 25 com.apple.CoreFoundation 0x00007fff51f548be CFRunLoopRunSpecific + 455 26 com.apple.HIToolbox 0x00007fff5124096b RunCurrentEventLoopInMode + 292 27 com.apple.HIToolbox 0x00007fff512406a5 ReceiveNextEventCommon + 603 28 com.apple.HIToolbox 0x00007fff51240436 _BlockUntilNextEventMatchingListInModeWithFilter + 64 29 com.apple.AppKit 0x00007fff4f5da987 _DPSNextEvent + 965 30 com.apple.AppKit 0x00007fff4f5d971f -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1361 31 com.apple.AppKit 0x00007fff4f5d383c -[NSApplication run] + 699 32 com.apple.AppKit 0x00007fff4f5c2d7c NSApplicationMain + 777 33 com.seriflabs.affinitypublisher 0x0000000105ec8ce4 0x105ec7000 + 7396 Thread 1:: JavaScriptCore bmalloc scavenger 0 libsystem_kernel.dylib 0x00007fff7dfbb86a __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff7e07a56e _pthread_cond_wait + 722 2 libc++.1.dylib 0x00007fff7b0b5b31 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 93 3 com.apple.JavaScriptCore 0x00007fff554366f5 std::__1::cv_status std::__1::condition_variable::wait_until<std::__1::chrono::steady_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::steady_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > > const&) + 117 4 com.apple.JavaScriptCore 0x00007fff554365bf std::__1::cv_status std::__1::condition_variable_any::wait_until<std::__1::unique_lock<bmalloc::Mutex>, std::__1::chrono::steady_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >(std::__1::unique_lock<bmalloc::Mutex>&, std::__1::chrono::time_point<std::__1::chrono::steady_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > > const&) + 95 5 com.apple.JavaScriptCore 0x00007fff55435286 bmalloc::Scavenger::threadRunLoop() + 262 6 com.apple.JavaScriptCore 0x00007fff55434a39 bmalloc::Scavenger::threadEntryPoint(bmalloc::Scavenger*) + 9 7 com.apple.JavaScriptCore 0x00007fff554363a7 void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, void (*)(bmalloc::Scavenger*), bmalloc::Scavenger*> >(void*) + 39 8 libsystem_pthread.dylib 0x00007fff7e0772eb _pthread_body + 126 9 libsystem_pthread.dylib 0x00007fff7e07a249 _pthread_start + 66 10 libsystem_pthread.dylib 0x00007fff7e07640d thread_start + 13 Thread 2:: com.apple.NSURLConnectionLoader 0 libsystem_kernel.dylib 0x00007fff7dfb822a mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fff7dfb876c mach_msg + 60 2 com.apple.CoreFoundation 0x00007fff51f55bee __CFRunLoopServiceMachPort + 328 3 com.apple.CoreFoundation 0x00007fff51f5515c __CFRunLoopRun + 1612 4 com.apple.CoreFoundation 0x00007fff51f548be CFRunLoopRunSpecific + 455 5 com.apple.CFNetwork 0x00007fff50ec8380 -[__CoreSchedulingSetRunnable runForever] + 210 6 com.apple.Foundation 0x00007fff541ae6d2 __NSThread__start__ + 1194 7 libsystem_pthread.dylib 0x00007fff7e0772eb _pthread_body + 126 8 libsystem_pthread.dylib 0x00007fff7e07a249 _pthread_start + 66 9 libsystem_pthread.dylib 0x00007fff7e07640d thread_start + 13 Thread 3:: com.apple.NSEventThread 0 libsystem_kernel.dylib 0x00007fff7dfb822a mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fff7dfb876c mach_msg + 60 2 com.apple.CoreFoundation 0x00007fff51f55bee __CFRunLoopServiceMachPort + 328 3 com.apple.CoreFoundation 0x00007fff51f5515c __CFRunLoopRun + 1612 4 com.apple.CoreFoundation 0x00007fff51f548be CFRunLoopRunSpecific + 455 5 com.apple.AppKit 0x00007fff4f5e26a6 _NSEventThread + 175 6 libsystem_pthread.dylib 0x00007fff7e0772eb _pthread_body + 126 7 libsystem_pthread.dylib 0x00007fff7e07a249 _pthread_start + 66 8 libsystem_pthread.dylib 0x00007fff7e07640d thread_start + 13 Thread 4: 0 libsystem_pthread.dylib 0x00007fff7e0763f0 start_wqthread + 0 Thread 5: 0 libsystem_pthread.dylib 0x00007fff7e0763f0 start_wqthread + 0 Thread 6: 0 libsystem_pthread.dylib 0x00007fff7e0763f0 start_wqthread + 0 Thread 7: 0 libsystem_pthread.dylib 0x00007fff7e0763f0 start_wqthread + 0 Thread 8: 0 libsystem_pthread.dylib 0x00007fff7e0763f0 start_wqthread + 0 Thread 9: 0 libsystem_pthread.dylib 0x00007fff7e0763f0 start_wqthread + 0 Thread 10: 0 libsystem_pthread.dylib 0x00007fff7e0763f0 start_wqthread + 0 Thread 11: 0 libsystem_pthread.dylib 0x00007fff7e0763f0 start_wqthread + 0 Thread 12:: com.apple.coreanimation.render-server 0 libsystem_kernel.dylib 0x00007fff7dfb822a mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fff7dfb876c mach_msg + 60 2 com.apple.QuartzCore 0x00007fff5ca225ce CA::Render::Server::server_thread(void*) + 865 3 com.apple.QuartzCore 0x00007fff5ca2225e thread_fun(void*) + 25 4 libsystem_pthread.dylib 0x00007fff7e0772eb _pthread_body + 126 5 libsystem_pthread.dylib 0x00007fff7e07a249 _pthread_start + 66 6 libsystem_pthread.dylib 0x00007fff7e07640d thread_start + 13 Thread 13:: com.apple.CFNetwork.CustomProtocols 0 libsystem_kernel.dylib 0x00007fff7dfb822a mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fff7dfb876c mach_msg + 60 2 com.apple.CoreFoundation 0x00007fff51f55bee __CFRunLoopServiceMachPort + 328 3 com.apple.CoreFoundation 0x00007fff51f5515c __CFRunLoopRun + 1612 4 com.apple.CoreFoundation 0x00007fff51f548be CFRunLoopRunSpecific + 455 5 com.apple.CFNetwork 0x00007fff50ec8380 -[__CoreSchedulingSetRunnable runForever] + 210 6 com.apple.Foundation 0x00007fff541ae6d2 __NSThread__start__ + 1194 7 libsystem_pthread.dylib 0x00007fff7e0772eb _pthread_body + 126 8 libsystem_pthread.dylib 0x00007fff7e07a249 _pthread_start + 66 9 libsystem_pthread.dylib 0x00007fff7e07640d thread_start + 13 Thread 14: 0 libsystem_pthread.dylib 0x00007fff7e0763f0 start_wqthread + 0 Thread 15: 0 libsystem_pthread.dylib 0x00007fff7e0763f0 start_wqthread + 0 Thread 16: 0 libsystem_pthread.dylib 0x00007fff7e0763f0 start_wqthread + 0 Thread 17: 0 libsystem_pthread.dylib 0x00007fff7e0763f0 start_wqthread + 0 Thread 18: 0 libsystem_pthread.dylib 0x00007fff7e0763f0 start_wqthread + 0 Thread 19: 0 libsystem_pthread.dylib 0x00007fff7e0763f0 start_wqthread + 0 Thread 20: 0 libsystem_pthread.dylib 0x00007fff7e0763f0 start_wqthread + 0 Thread 21: 0 libsystem_pthread.dylib 0x00007fff7e0763f0 start_wqthread + 0 Thread 22: 0 libsystem_pthread.dylib 0x00007fff7e0763f0 start_wqthread + 0 Thread 23: 0 libsystem_pthread.dylib 0x00007fff7e0763f0 start_wqthread + 0 Thread 24: 0 libsystem_pthread.dylib 0x00007fff7e0763f0 start_wqthread + 0 Thread 25: 0 libsystem_pthread.dylib 0x00007fff7e0763f0 start_wqthread + 0 Thread 26: 0 libsystem_pthread.dylib 0x00007fff7e0763f0 start_wqthread + 0 Thread 27: 0 libsystem_pthread.dylib 0x00007fff7e0763f0 start_wqthread + 0 Thread 28: 0 libsystem_pthread.dylib 0x00007fff7e0763f0 start_wqthread + 0 Thread 29: 0 libsystem_pthread.dylib 0x00007fff7e0763f0 start_wqthread + 0 Thread 30: 0 libsystem_pthread.dylib 0x00007fff7e0763f0 start_wqthread + 0 Thread 31: 0 libsystem_pthread.dylib 0x00007fff7e0763f0 start_wqthread + 0 Thread 32: 0 libsystem_pthread.dylib 0x00007fff7e0763f0 start_wqthread + 0 Thread 0 crashed with X86 Thread State (64-bit): rax: 0x00007ffee9d35c10 rbx: 0x0000000000000000 rcx: 0x00000000ffffffff rdx: 0x00000000ffffffff rdi: 0x00007ffee9d35c60 rsi: 0x0000000000000000 rbp: 0x00007ffee9d35ab0 rsp: 0x00007ffee9d35a00 r8: 0x0000000000000000 r9: 0x00000000000007fb r10: 0x0000000000001b80 r11: 0x0000000000000020 r12: 0x00000000ffffffff r13: 0x00000000ffffffff r14: 0x00007ffee9d35c60 r15: 0x00007fe237305e00 rip: 0x0000000138c950b4 rfl: 0x0000000000010206 cr2: 0x00000000000000c0 Logical CPU: 0 Error Code: 0x00000004 Trap Number: 14 Binary Images: 0x105ec7000 - 0x105f52ff7 +com.seriflabs.affinitypublisher (1.7.1 - 1.7.1) <188FE653-3494-31C6-8444-22E3B8204BFB> /Applications/Affinity Publisher.app/Contents/MacOS/Affinity Publisher 0x105f9d000 - 0x106054fff +liblibregex.dylib (1) <C275031E-208F-3F79-836C-567409A26395> /Applications/Affinity Publisher.app/Contents/Frameworks/liblibregex.dylib 0x1060e8000 - 0x1060ecff7 +liblibhunspell.dylib (1) <B15CF10A-F4EF-3DFC-BA6F-AC890CDB5522> /Applications/Affinity Publisher.app/Contents/Frameworks/liblibhunspell.dylib 0x1060f6000 - 0x106396fff +liblibicu.dylib (1) <2E56CF84-478C-36C2-8FF8-71024E903B5D> /Applications/Affinity Publisher.app/Contents/Frameworks/liblibicu.dylib 0x1064e3000 - 0x1082c5ff7 +com.seriflabs.libcocoaui (1.0 - 1) <417F3453-6CAF-3CD6-9CEE-912F8A83A4A3> /Applications/Affinity Publisher.app/Contents/Frameworks/libcocoaui.framework/Versions/A/libcocoaui 0x109191000 - 0x10a0d8ff7 +liblibaffinity.dylib (1) <E9EC1C43-EFF8-3B5C-B440-6842C5916C64> /Applications/Affinity Publisher.app/Contents/Frameworks/liblibaffinity.dylib 0x10a863000 - 0x10a977ff7 +libxmp.dylib (1) <EACA4A4D-E32F-31DF-B3DA-132E70E6DD84> /Applications/Affinity Publisher.app/Contents/Frameworks/libxmp.dylib 0x10a9ea000 - 0x10b522ff7 +libpdfimport.dylib (1) <0A6633E0-F241-3C51-A126-D185D72C33FB> /Applications/Affinity Publisher.app/Contents/Frameworks/libpdfimport.dylib 0x10ba5b000 - 0x10bb6fff7 +liblibgeometry.dylib (1) <36B50C8C-46E3-310D-88A4-9348454DF98A> /Applications/Affinity Publisher.app/Contents/Frameworks/liblibgeometry.dylib 0x10bbe4000 - 0x10bc0cfff +liblibgl.dylib (1) <0E761B45-290E-3E0A-9BB9-2129FA8CF551> /Applications/Affinity Publisher.app/Contents/Frameworks/liblibgl.dylib 0x10bc2d000 - 0x10bc85ff7 +libliblittlecms.dylib (1) <13D447CB-92C3-3CC4-847F-BAB15FFCE9E2> /Applications/Affinity Publisher.app/Contents/Frameworks/libliblittlecms.dylib 0x10bc9d000 - 0x10bf13fff +liblibkernel.dylib (1) <51DEE6C9-6BC8-362B-A7C4-D7BE8824BEFE> /Applications/Affinity Publisher.app/Contents/Frameworks/liblibkernel.dylib 0x10c004000 - 0x10d64dfff +liblibraster.dylib (1) <5C8F85C7-C9EF-300F-BE4B-79305C51CD34> /Applications/Affinity Publisher.app/Contents/Frameworks/liblibraster.dylib 0x10e07f000 - 0x111906ff7 +liblibrenderer.dylib (1) <F4E1DD9A-09AB-33D0-B833-5317EAD1808C> /Applications/Affinity Publisher.app/Contents/Frameworks/liblibrenderer.dylib 0x113a30000 - 0x113ad6ff7 +liblibzstd.dylib (1) <A6369438-32A8-31D8-BB78-2E3C4C8D4A52> /Applications/Affinity Publisher.app/Contents/Frameworks/liblibzstd.dylib 0x113ae6000 - 0x113b07ff7 +liblibstemmer.dylib (1) <809515E3-07B6-319F-907A-0638B689A674> /Applications/Affinity Publisher.app/Contents/Frameworks/liblibstemmer.dylib 0x113b50000 - 0x113b73ff7 +liblibzlib.dylib (1) <392DF6BD-F9A4-3343-BD32-89C316AB078D> /Applications/Affinity Publisher.app/Contents/Frameworks/liblibzlib.dylib 0x113b7d000 - 0x113b8dff7 +liblibxml.dylib (1) <3C41AEB9-AD5C-3658-98E0-6579A462C344> /Applications/Affinity Publisher.app/Contents/Frameworks/liblibxml.dylib 0x113b9d000 - 0x113bc2ff7 +liblibexpat.dylib (1) <CE326B8C-7CB8-3963-971E-F7EEF189E2BD> /Applications/Affinity Publisher.app/Contents/Frameworks/liblibexpat.dylib 0x113bce000 - 0x113c17fff +liblibheif.dylib (0) <18887569-BEDB-35A5-A619-482FA5471B25> /Applications/Affinity Publisher.app/Contents/Frameworks/liblibheif.dylib 0x113c47000 - 0x113d19ff7 +liblibocio.dylib (1) <4554EF47-8133-3302-BBF2-B5EE93689A06> /Applications/Affinity Publisher.app/Contents/Frameworks/liblibocio.dylib 0x113d81000 - 0x113d84ff7 +liblibtga.dylib (1) <96D2BE34-7AA3-3C97-AFD0-330CD1D090EA> /Applications/Affinity Publisher.app/Contents/Frameworks/liblibtga.dylib 0x113d94000 - 0x113dfe6ef dyld (655.1.1) <CE635DB2-D47E-3C05-A0A3-6BD982E7E750> /usr/lib/dyld 0x113e5f000 - 0x12d765fff +liblibpersona.dylib (1) <223FA370-5DD5-3542-B92D-EBC98EC7C689> /Applications/Affinity Publisher.app/Contents/Frameworks/liblibpersona.dylib 0x138bb9000 - 0x138e26ff7 +liblibstory.dylib (1) <9336B89C-FF22-3D7B-90BE-E118D869855B> /Applications/Affinity Publisher.app/Contents/Frameworks/liblibstory.dylib 0x138f66000 - 0x139272ff7 +liblibopenexr.dylib (1) <7FD3CEE2-7313-37BE-9209-EAF8606786F0> /Applications/Affinity Publisher.app/Contents/Frameworks/liblibopenexr.dylib 0x1392db000 - 0x1392e0fff +liblibbmp.dylib (1) <07E6E73E-AD97-33B4-A02F-A139D57D4A0F> /Applications/Affinity Publisher.app/Contents/Frameworks/liblibbmp.dylib 0x1392eb000 - 0x139325fff +liblibjpeg2k.dylib (1) <F95B6250-E267-3469-B006-A44C6D905B2B> /Applications/Affinity Publisher.app/Contents/Frameworks/liblibjpeg2k.dylib 0x139332000 - 0x139338fff +liblibgif.dylib (1) <40FF99FD-40AE-3931-B00C-BB936BBBD780> /Applications/Affinity Publisher.app/Contents/Frameworks/liblibgif.dylib 0x139340000 - 0x139387fff +liblibhdphoto.dylib (1) <F96931A1-18AD-387E-98E0-A3BF27E812E9> /Applications/Affinity Publisher.app/Contents/Frameworks/liblibhdphoto.dylib 0x139398000 - 0x1393ddfff +liblibjpeg.dylib (1) <EADD7B67-3037-359D-A0D0-99F7E5422332> /Applications/Affinity Publisher.app/Contents/Frameworks/liblibjpeg.dylib 0x1393ea000 - 0x139424ff7 +liblibpng.dylib (1) <C42C0581-2854-3BD1-898B-9F969B4F0544> /Applications/Affinity Publisher.app/Contents/Frameworks/liblibpng.dylib 0x139433000 - 0x1394f1ff7 +liblibraw.dylib (1) <40E6447E-2C00-3ABD-9606-F29C94303E1A> /Applications/Affinity Publisher.app/Contents/Frameworks/liblibraw.dylib 0x13955a000 - 0x1395c6fff +liblibtiff.dylib (1) <9539D8FB-C4C7-33D9-9133-B97665391C10> /Applications/Affinity Publisher.app/Contents/Frameworks/liblibtiff.dylib 0x1395da000 - 0x139650ff7 +liblibwebp.dylib (1) <D6A2BCB8-9F5E-3950-BDA8-4E4892D425B5> /Applications/Affinity Publisher.app/Contents/Frameworks/liblibwebp.dylib 0x139661000 - 0x1396d4ff7 +liblibde265.dylib (0) <4D1A0CB7-A6BD-3269-8DFF-234590A75416> /Applications/Affinity Publisher.app/Contents/Frameworks/liblibde265.dylib 0x139710000 - 0x1399e6fff +libpdflib.dylib (1) <78F853E1-B92B-325B-8405-1559894B4078> /Applications/Affinity Publisher.app/Contents/Frameworks/libpdflib.dylib 0x139b29000 - 0x139b70ff7 +org.sparkle-project.Sparkle (1.19.0 20147-ge847a65d27 - 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0x7fff7be0b000 - 0x7fff7be0cfff liblangid.dylib (128.15.1) <22D05C4F-769B-3075-ABCF-44A0EBACE028> /usr/lib/liblangid.dylib 0x7fff7be0d000 - 0x7fff7be25ff3 liblzma.5.dylib (10.200.3) <E1F4FD60-1CE4-37B9-AD95-29D348AF1AC0> /usr/lib/liblzma.5.dylib 0x7fff7be3d000 - 0x7fff7bee1ff7 libmecab.1.0.0.dylib (779.24.1) <A8D0379B-85FA-3B3D-89ED-5CF2C3826AB2> /usr/lib/libmecab.1.0.0.dylib 0x7fff7bee2000 - 0x7fff7c0e6fff libmecabra.dylib (779.24.1) <D71F71E0-30E2-3DB3-B636-7DE13D51FB4B> /usr/lib/libmecabra.dylib 0x7fff7c2be000 - 0x7fff7c60fff7 libnetwork.dylib (1229.250.15) <72C7E9E3-B2BE-3300-BE1B-64606222022C> /usr/lib/libnetwork.dylib 0x7fff7c610000 - 0x7fff7c61fffb libnetworkextension.dylib (767.250.2) <E039E8E1-BBF9-37F5-BA7E-628616D899E4> /usr/lib/libnetworkextension.dylib 0x7fff7c6a1000 - 0x7fff7ce26fdf libobjc.A.dylib (756.2) <7C312627-43CB-3234-9324-4DEA92D59F50> /usr/lib/libobjc.A.dylib 0x7fff7ce27000 - 0x7fff7ce28fff libodfde.dylib (24.50.1) <46EA989F-415B-3FE6-983D-30CC9BE63DAE> /usr/lib/libodfde.dylib 0x7fff7ce38000 - 0x7fff7ce3cffb libpam.2.dylib (22.200.1) <586CF87F-349C-393D-AEEB-FB75F94A5EB7> /usr/lib/libpam.2.dylib 0x7fff7ce3f000 - 0x7fff7ce74fff libpcap.A.dylib (79.250.1) <C0893641-7DFF-3A33-BDAE-190FF54837E8> /usr/lib/libpcap.A.dylib 0x7fff7ce75000 - 0x7fff7ceb0ff7 libpcre.0.dylib (9) <6AA069F5-5D27-3C22-AF08-F599C5A194F4> /usr/lib/libpcre.0.dylib 0x7fff7cf8d000 - 0x7fff7cfa5ffb libresolv.9.dylib (65.200.2) <893142A5-F153-3437-A22D-407EE542B5C5> /usr/lib/libresolv.9.dylib 0x7fff7cfa7000 - 0x7fff7cfe2ff3 libsandbox.1.dylib (851.260.2) <5BB0426C-6DE4-3E12-B6B6-35D4FC318A89> /usr/lib/libsandbox.1.dylib 0x7fff7cfe3000 - 0x7fff7cff5ff7 libsasl2.2.dylib (211) <10987614-6763-3B5D-9F28-91D121BB4924> /usr/lib/libsasl2.2.dylib 0x7fff7cff6000 - 0x7fff7cff7ff7 libspindump.dylib (267.3) <A584E403-8C95-3841-9C16-E22664A5A63F> /usr/lib/libspindump.dylib 0x7fff7cff8000 - 0x7fff7d1d5fe7 libsqlite3.dylib (274.25) <55CE34C4-00C0-3844-B7ED-80FA7F0AF03F> /usr/lib/libsqlite3.dylib 0x7fff7d299000 - 0x7fff7d2c8fff libssl.44.dylib (22.260.1) <A2C39D0B-9A5D-31DF-A8ED-55C339243D8B> /usr/lib/libssl.44.dylib 0x7fff7d344000 - 0x7fff7d374ffb libtidy.A.dylib (16.1) <658662AF-0DE4-3EB6-8884-9D10E7038FCB> /usr/lib/libtidy.A.dylib 0x7fff7d38e000 - 0x7fff7d3edffb libusrtcp.dylib (1229.250.15) <36BBD474-FAE5-366F-946D-16C5C4B4A792> /usr/lib/libusrtcp.dylib 0x7fff7d3ee000 - 0x7fff7d3f1ff7 libutil.dylib (51.200.4) <CE9B18C9-66ED-32D4-9D29-01F8FCB467B0> /usr/lib/libutil.dylib 0x7fff7d3f2000 - 0x7fff7d3fffff libxar.1.dylib (417.1) <39CCF46B-C81A-34B1-92A1-58C4E5DA846E> /usr/lib/libxar.1.dylib 0x7fff7d404000 - 0x7fff7d4e6ff3 libxml2.2.dylib (32.8) <54F896CF-6D83-300B-9CD9-1636BE5375A4> /usr/lib/libxml2.2.dylib 0x7fff7d4e7000 - 0x7fff7d50fff3 libxslt.1.dylib (16.1) <31F7018B-D8F2-36ED-A13B-1E5A16DFAAA1> /usr/lib/libxslt.1.dylib 0x7fff7d510000 - 0x7fff7d522ff7 libz.1.dylib (70.200.4) <B048FC1F-058F-3A08-A1FE-81D5308CB3E6> /usr/lib/libz.1.dylib 0x7fff7d550000 - 0x7fff7d551ffb liblog_network.dylib (1229.250.15) <C9C042D5-C018-3FB6-AC50-F11F44F3D815> /usr/lib/log/liblog_network.dylib 0x7fff7dd06000 - 0x7fff7dd0aff3 libcache.dylib (81) <1987D1E1-DB11-3291-B12A-EBD55848E02D> /usr/lib/system/libcache.dylib 0x7fff7dd0b000 - 0x7fff7dd15ff3 libcommonCrypto.dylib (60118.250.2) <1765BB6E-6784-3653-B16B-CB839721DC9A> /usr/lib/system/libcommonCrypto.dylib 0x7fff7dd16000 - 0x7fff7dd1dff7 libcompiler_rt.dylib (63.4) <5212BA7B-B7EA-37B4-AF6E-AC4F507EDFB8> /usr/lib/system/libcompiler_rt.dylib 0x7fff7dd1e000 - 0x7fff7dd27ff7 libcopyfile.dylib (146.250.1) <98CD00CD-9B91-3B5C-A9DB-842638050FA8> /usr/lib/system/libcopyfile.dylib 0x7fff7dd28000 - 0x7fff7ddacfc3 libcorecrypto.dylib (602.260.2) <BED0F385-D8A2-334A-BD7B-0673B5DABBC5> /usr/lib/system/libcorecrypto.dylib 0x7fff7de33000 - 0x7fff7de6cff7 libdispatch.dylib (1008.250.7) <26DF5B1E-A388-38EF-B73B-AF0E93FB02DB> /usr/lib/system/libdispatch.dylib 0x7fff7de6d000 - 0x7fff7de99ff7 libdyld.dylib (655.1.1) <002418CC-AD11-3D10-865B-015591D24E6C> /usr/lib/system/libdyld.dylib 0x7fff7de9a000 - 0x7fff7de9affb libkeymgr.dylib (30) <0D0F9CA2-8D5A-3273-8723-59987B5827F2> /usr/lib/system/libkeymgr.dylib 0x7fff7de9b000 - 0x7fff7dea7ff3 libkxld.dylib (4903.261.4) <71CF1ECD-AC4E-3FDD-BEDF-14933D843EEE> /usr/lib/system/libkxld.dylib 0x7fff7dea8000 - 0x7fff7dea8ff7 liblaunch.dylib (1336.261.2) <BD5CDB35-2BB4-349A-8D14-78E387563F89> /usr/lib/system/liblaunch.dylib 0x7fff7dea9000 - 0x7fff7deaefff libmacho.dylib (927.0.2) <3C5C9024-45FD-38C2-B01A-07A322966063> /usr/lib/system/libmacho.dylib 0x7fff7deaf000 - 0x7fff7deb1ffb libquarantine.dylib (86.220.1) <6D0BC770-7348-3608-9254-F7FFBD347634> /usr/lib/system/libquarantine.dylib 0x7fff7deb2000 - 0x7fff7deb3ff7 libremovefile.dylib (45.200.2) <9FBEB2FF-EEBE-31BC-BCFC-C71F8D0E99B6> /usr/lib/system/libremovefile.dylib 0x7fff7deb4000 - 0x7fff7decbff3 libsystem_asl.dylib (356.200.4) <A62A7249-38B8-33FA-9875-F1852590796C> /usr/lib/system/libsystem_asl.dylib 0x7fff7decc000 - 0x7fff7deccff7 libsystem_blocks.dylib (73) <A453E8EE-860D-3CED-B5DC-BE54E9DB4348> /usr/lib/system/libsystem_blocks.dylib 0x7fff7decd000 - 0x7fff7df54fff libsystem_c.dylib (1272.250.1) <7EDACF78-2FA3-35B8-B051-D70475A35117> /usr/lib/system/libsystem_c.dylib 0x7fff7df55000 - 0x7fff7df58ffb libsystem_configuration.dylib (963.260.1) <C7D2BA09-8D5B-3393-8D84-304D76C55DEF> /usr/lib/system/libsystem_configuration.dylib 0x7fff7df59000 - 0x7fff7df5cff7 libsystem_coreservices.dylib (66) <719F75A4-74C5-3BA6-A09E-0C5A3E5889D7> /usr/lib/system/libsystem_coreservices.dylib 0x7fff7df5d000 - 0x7fff7df63fff libsystem_darwin.dylib (1272.250.1) <EC9B39A5-9592-3577-8997-7DC721D20D8C> /usr/lib/system/libsystem_darwin.dylib 0x7fff7df64000 - 0x7fff7df6aff7 libsystem_dnssd.dylib (878.260.1) <64B79B01-B1B0-3C7E-87A1-023B71843F1F> /usr/lib/system/libsystem_dnssd.dylib 0x7fff7df6b000 - 0x7fff7dfb6ffb libsystem_info.dylib (517.200.9) <D09D5AE0-2FDC-3A6D-93EC-729F931B1457> /usr/lib/system/libsystem_info.dylib 0x7fff7dfb7000 - 0x7fff7dfdfff7 libsystem_kernel.dylib (4903.261.4) <7B0F52C4-4CC9-3282-8457-C18C6FE1B99E> /usr/lib/system/libsystem_kernel.dylib 0x7fff7dfe0000 - 0x7fff7e02bff7 libsystem_m.dylib (3158.200.7) <F19B6DB7-014F-3820-831F-389CCDA06EF6> /usr/lib/system/libsystem_m.dylib 0x7fff7e02c000 - 0x7fff7e056fff libsystem_malloc.dylib (166.261.1) <4D1CEF38-DE32-3ECF-9F70-0ADDD5C8775F> /usr/lib/system/libsystem_malloc.dylib 0x7fff7e057000 - 0x7fff7e061ff7 libsystem_networkextension.dylib (767.250.2) <FF06F13A-AEFE-3A27-A073-910EF78AEA36> /usr/lib/system/libsystem_networkextension.dylib 0x7fff7e062000 - 0x7fff7e069fff libsystem_notify.dylib (172.200.21) <145B5CFC-CF73-33CE-BD3D-E8DDE268FFDE> /usr/lib/system/libsystem_notify.dylib 0x7fff7e06a000 - 0x7fff7e073fef libsystem_platform.dylib (177.250.1) <16949870-9152-3B0D-9EF0-40FAF84B0F1E> /usr/lib/system/libsystem_platform.dylib 0x7fff7e074000 - 0x7fff7e07eff7 libsystem_pthread.dylib (330.250.2) <2D5C08FF-484F-3D59-9132-CE1DCB3F76D7> /usr/lib/system/libsystem_pthread.dylib 0x7fff7e07f000 - 0x7fff7e082ff7 libsystem_sandbox.dylib (851.260.2) <9CACC5F5-3859-3A1F-BCC6-96DDD4A556A8> /usr/lib/system/libsystem_sandbox.dylib 0x7fff7e083000 - 0x7fff7e085ff3 libsystem_secinit.dylib (30.260.2) <88F3CE61-5FAD-3CDA-AA13-B5B18B3EBD26> /usr/lib/system/libsystem_secinit.dylib 0x7fff7e086000 - 0x7fff7e08dff3 libsystem_symptoms.dylib (820.267.1) <03F1C2DD-0F5A-3D9D-88F6-B26C0F94EB52> /usr/lib/system/libsystem_symptoms.dylib 0x7fff7e08e000 - 0x7fff7e0a3fff libsystem_trace.dylib (906.260.1) <100013AE-0443-3CF0-AC17-5D934608B60B> /usr/lib/system/libsystem_trace.dylib 0x7fff7e0a5000 - 0x7fff7e0aaffb libunwind.dylib (35.4) <24A97A67-F017-3CFC-B0D0-6BD0224B1336> /usr/lib/system/libunwind.dylib 0x7fff7e0ab000 - 0x7fff7e0dafff libxpc.dylib (1336.261.2) <9A0FFA79-082F-3293-BF49-63976B073B74> /usr/lib/system/libxpc.dylib External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 32 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 1259709 thread_create: 0 thread_set_state: 0 VM Region Summary: ReadOnly portion of Libraries: Total=1.3G resident=0K(0%) swapped_out_or_unallocated=1.3G(100%) Writable regions: Total=1.9G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.9G(100%) VIRTUAL REGION REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Accelerate framework 2176K 15 Activity Tracing 256K 1 CG backing stores 584K 3 CG image 48.1M 212 CoreAnimation 29.6M 233 CoreGraphics 8K 1 CoreImage 232K 52 CoreUI image data 1296K 30 CoreUI image file 592K 11 Foundation 44K 2 Image IO 11.8M 160 JS JIT generated code 1.0G 3 Kernel Alloc Once 8K 1 MALLOC 393.9M 462 MALLOC guard page 48K 12 MALLOC_LARGE (reserved) 252K 1 reserved VM address space (unallocated) MALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated) Memory Tag 242 12K 1 Memory Tag 251 12K 1 OpenGL GLSL 256K 3 SQLite page cache 64K 1 STACK GUARD 56.1M 33 Stack 24.2M 33 VM_ALLOCATE 980K 89 WebKit Malloc 13.4M 14 __DATA 59.8M 457 __FONT_DATA 4K 1 __GLSLBUILTINS 5176K 1 __LINKEDIT 476.0M 49 __TEXT 885.2M 443 __UNICODE 564K 1 libnetwork 1664K 4 mapped file 985.8M 991 shared memory 4276K 18 =========== ======= ======= TOTAL 4.3G 3340 TOTAL, minus reserved VM space 3.9G 3340 Model: MacBookAir6,2, BootROM 115.0.0.0.0, 2 processors, Intel Core i5, 1.3 GHz, 8 GB, SMC 2.13f15 Graphics: kHW_IntelHD5000Item, Intel HD Graphics 5000, spdisplays_builtin Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (7.77.61.2 AirPortDriverBrcmNIC-1305.8) Bluetooth: Version 6.0.12f1, 3 services, 27 devices, 1 incoming serial ports Network Service: Wi-Fi, AirPort, en0 Serial ATA Device: APPLE SSD SM0256F, 251 GB USB Device: USB 3.0 Bus USB Device: USB3.0 Hub USB Device: USB3.0 Hub USB Device: USB3.0 Hub USB Device: My Book 1140 USB Device: My Passport 0748 USB Device: External USB 3.0 USB Device: BRCM20702 Hub USB Device: Bluetooth USB Host Controller USB Device: USB2.0 Hub USB Device: USB2.0 Hub USB Device: USB2.0 Hub USB Device: Logitech USB Headset USB Device: USB Receiver USB Device: Intuos PS USB Device: EPSON Scanner 010F USB Device: Natural® Ergonomic Keyboard 4000 USB Device: HD Pro Webcam C920 USB Device: USB Receiver Thunderbolt Bus: MacBook Air, Apple Inc., 23.6 Quote Link to comment Share on other sites More sharing options...
bdonovanw Posted June 25, 2019 Author Share Posted June 25, 2019 The text box was not the full size of the page, I created it about 1/3 of the way down the page (I didn't measure it, it was just me trying out the application and figuring out how it works) from left to right margin and down to the bottom margin (snapped to the margins at left, right, and bottom). After I reopened Publisher, I looked and the top of the text area is just less than 2.5" down from the top. I stretched the text area to the full page size, and it crashed again (with the same basic crash reporter information, the top of the crashed thread being that Story::GetLinePart::GetHighlightBox function). If I create a new spread (pages 2 & 3), put a text box on page 2 (full page sized), and link the page 1 text box to page 2, then place the file, it places the file fine and does not crash. IOW, this is limited to a situation where the placed file overflows a text box where there are no text boxes to flow into—or, possibly, only the situation where there is a single page in the document, one text box on the single page, and a placed .docx file that overflows the text box. I feel reasonably sure that Publisher should not crash in this case, I am assuming that the expected behavior—and, certainly, what I expected to happen—was that the overflow would simply exist until a new text box was created and the overflowing text box linked to it. A use case, for example, of creating a paperback novel chapter, where the page count in Publisher may or may not be the same as that of the Word document, especially taking into consideration that the Word document's page count may not account for headers & footers, and may or may not have the same margins. Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted June 25, 2019 Staff Share Posted June 25, 2019 Hi bdonovanw, Publisher defiinitely shouldn't be crashing in this case (or any case!) Some files i've tested with haven't resulted in a crash, and the best I've been able to replicate here is a hang, which I believe we are already aware of. Is it possible for you to attach the DocX file you are placing? You can upload it here if you'd prefer to keep it private. Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
bdonovanw Posted June 25, 2019 Author Share Posted June 25, 2019 I just uploaded a different document that I verified does the same thing, with the same crash (showing the same Story::LinePart::GetHighlightBox(int, int, bool) const + 36 function as step 0 in the crashed thread from the reporter). I had created a new document using the same settings (5.5" w x 8.5" h, in inches, preferring embedded images, 1 page, default master) and created a text box which occupied the entirety of the only existing page. I did nothing in between (as in, I just now opened Publisher, created a new document, created a new text box, and executed the place command, in that order). I selected a couple of smaller sized files first, and those that did not overflow the text box worked fine. I then picked this file because I knew it should be large enough to overflow a 5.5" x 8.5" page (it was intended for a 6" x 9" page, and was slightly longer than one page in that trim size), and when I placed it, it crashed. I did save the reporter output if you need it, although it looks to be identical in the important ways to the one I posted earlier. Quote Link to comment Share on other sites More sharing options...
bdonovanw Posted June 25, 2019 Author Share Posted June 25, 2019 Just now, bdonovanw said: I had created a new document using the same settings <…> Here, I mean "I had created a new document in Publisher" when I got up this morning, to rule out a problem with the first Publisher document I created. The .docx file that I uploaded to the link above was not new. Quote Link to comment Share on other sites More sharing options...
bdonovanw Posted June 25, 2019 Author Share Posted June 25, 2019 Also, I was able to reproduce it again and did a screen recording of exactly what I did, if that will help. Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted June 25, 2019 Staff Share Posted June 25, 2019 If you could that would be a help, I'm fairly certain i'm performing the same steps as you and it inserts fine. Out of curiosity though, if you have the caret inside the text frame you place and do File > Place does it still crash? (If you File > Place with the text caret inside a text frame it should just auto place inside that frame and not involve the extra click you describe) Thanks Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
bdonovanw Posted June 25, 2019 Author Share Posted June 25, 2019 It does crash if I have the caret inside the text box, or if I just created the text box with the tool and the text box itself is selected. I am uploading the screen recording to the Dropbox link provided earlier, hopefully that will help. Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted June 26, 2019 Staff Share Posted June 26, 2019 So I was missing the fonts being used, but after sourcing them (Bookmania from Adobe, Trajan from here) I'm still unable to replicate it despite performing the same steps as in the video. Could you clarify where you sourced these fonts incase we have different versions? Or if possible open up the DocX file and just replace all the font with Arial and let me know if you still get the crash? Should hopefully atleast us narrow down why I can't reproduce it at the moment. Thanks! Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
bdonovanw Posted June 26, 2019 Author Share Posted June 26, 2019 5 hours ago, Jon P said: So I was missing the fonts being used, but after sourcing them (Bookmania from Adobe, Trajan from here) I'm still unable to replicate it despite performing the same steps as in the video. Could you clarify where you sourced these fonts incase we have different versions? Or if possible open up the DocX file and just replace all the font with Arial and let me know if you still get the crash? Should hopefully atleast us narrow down why I can't reproduce it at the moment. Thanks! My version of Trajan Pro is also from Adobe. After changing the fonts to Arial Narrow Bold 18 for the title and Arial 11 for the body, it doesn't overflow the text box anymore—and, crucially, it also changes the font sizes to 12 across the board, although it keeps the title as Arial Narrow Bold and the body as Arial (crucially, because it no longer overflows the text box). I uploaded another file to the dropbox, a ~15 KB file with the fonts changed to Arial, which also crashes Publisher (same error, same function being implicated), which does overflow the text box. Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted June 27, 2019 Staff Share Posted June 27, 2019 That isn't crashing for me either! Out of curiosity, does the attached file crashed for you? It's an afpub set up in a similar way to your video with the last file you uploaded place into it. placed.afpub Can you also try File > Place with no text frame on the page, and dragging out a text frame and let me know if you get the same behaviour? Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
bdonovanw Posted June 27, 2019 Author Share Posted June 27, 2019 Opening the afpub you posted does not crash Publisher for me. Doing a File->Place without an existing text frame, and dragging it out to the full margins, also does not crash Publisher. There is a difference, at least visually, between File->Place with no existing text frame and then drawing it out, and drawing out a full-margin text frame before doing the File->Place. I uploaded a new screen recording with this; in it, you can see that with no existing text frame, executing File->Place and drawing out the text frame displays some of the text outside of the bounds of the frame (which I find curious, also, and not what I would expect as correct behavior); when File->Place of the same file is done with full-margin text frame already in place, there is no text visible past the bounds of the frame (which is what I expect). More illustrative, perhaps, are these two stills taken from the screen recording. Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted June 28, 2019 Staff Share Posted June 28, 2019 That option can be altered by clicking the eye on the screenshot, which toggles showing overflowing content and not, if you toggle it after dragging out the frame I assume you get no crash? Interesting it doesn't crash if you aren't trying to place into an existing frame though (workaround for now I guess). It does give us a bit more to go on. Have you changed any settings in the app preferences away from default? I would ask that maybe you soft reset the app but you will lose any shortcuts or presets etc (like the page preset you use), if you can hold CTRL whilst running the app i'm interested if you get any other results. As far as I can see, otherwise my setup is very similar to yours so I'm still intrigued why I can't reproduce this. Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
bdonovanw Posted June 28, 2019 Author Share Posted June 28, 2019 7 minutes ago, Jon P said: That option can be altered by clicking the eye on the screenshot, which toggles showing overflowing content and not, if you toggle it after dragging out the frame I assume you get no crash? Interesting it doesn't crash if you aren't trying to place into an existing frame though (workaround for now I guess). It does give us a bit more to go on. Have you changed any settings in the app preferences away from default? I would ask that maybe you soft reset the app but you will lose any shortcuts or presets etc (like the page preset you use), if you can hold CTRL whilst running the app i'm interested if you get any other results. As far as I can see, otherwise my setup is very similar to yours so I'm still intrigued why I can't reproduce this. I must be missing something, because I don't see an "eye" … Correction, I see the eye now, in the second screenshot. I don't know whether that does or does not change the behavior. When I draw out the text frame first, then place the file, it crashes before I can do anything (as you've seen from the screen recordings, it is immediate). I don't see any way to set that eye's status before trying to place the file. If I create a text frame, there are no items in the context menu to change this setting, and I didn't see anything in the preferences to show or hide overflow by default. Doing a Reset Default User Defaults from Preferences->Miscellaneous didn't stop the crash, and neither did launching the app with CTL held down and having it clear the items checked by default. Quote Link to comment Share on other sites More sharing options...
bdonovanw Posted July 15, 2019 Author Share Posted July 15, 2019 Just checking in to see the status of this report. Am I correct that there is no way to turn the "eye" off before placing the content? I couldn't find one, but it may very well be the case I simply didn't look in the right place(s). I also ran across a Crash Reporter file at pastebin with the title "Affinity Publisher Crash Report - Switching Tools" that seems to implicate the same GetHighlightBox(int, int, bool) function that is being pegged by the Crash Reporters in this case (link: https://pastebin.com/yNEzajbu for reference). Quote Link to comment Share on other sites More sharing options...
bdonovanw Posted July 15, 2019 Author Share Posted July 15, 2019 After posting the above, I discovered the beta for 1.7.2, which I downloaded and it shows exactly the same problem, with Crash Reporter calling out the same function stack as the current one. Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted July 15, 2019 Staff Share Posted July 15, 2019 Quote Just checking in to see the status of this report. Am I correct that there is no way to turn the "eye" off before placing the content? I There isn't no, it shows when content is overflowing so can't be disabled before then. I've had a glance over the crash reports that crash location is similar to what I've seen, and why I thought it might be related to having a text frame active before placing, which seems to be what causes it (considering you get no crash when drag placing). I'm still struggling to figure out why I can't reproduce this with the files provided. The docx file still contains uses of Trajan Pro in some whitespace, can you try remove all of these and ensure it just uses Arial to completely eliminate that font being an issue (I doubt it will be, and I have the adobe version on my machine so if you have the same it shouldn't matter). If that still causes the crash I'll ask a dev to look over this thread and see if they have any suggestions. Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
bdonovanw Posted July 15, 2019 Author Share Posted July 15, 2019 6 hours ago, Jon P said: There isn't no, it shows when content is overflowing so can't be disabled before then. I've had a glance over the crash reports that crash location is similar to what I've seen, and why I thought it might be related to having a text frame active before placing, which seems to be what causes it (considering you get no crash when drag placing). I'm still struggling to figure out why I can't reproduce this with the files provided. The docx file still contains uses of Trajan Pro in some whitespace, can you try remove all of these and ensure it just uses Arial to completely eliminate that font being an issue (I doubt it will be, and I have the adobe version on my machine so if you have the same it shouldn't matter). If that still causes the crash I'll ask a dev to look over this thread and see if they have any suggestions. I see; I was hoping you'd tell me "oh, hey, btw you can turn off or on that eye here in Preferences …" but ah, well. I'd much rather be oblivious to an obvious solution than to have an actual bug LOL The font thing, that's very curious to me, because I just did a Find & Replace on the Glossary document, and it found no existing Trajan Pro fonts to replace. I will re-upload to make sure you and I have the same document there (I gave it a file name that clearly marks the new document). One thing that could—probably doesn't, but might—affect this is that I am using the Mini DisplayPort on my MBA with a Mini DisplayPort->HDMI cable to attach to a second monitor, which I use as the primary monitor. Right now, I can't take the time to test whether this still occurs on the MBA's internal monitor, but I will endeavor to do so later today. I have occasionally run into other software (mostly games) that seem to choke on this display setup, and who knows, it might affect this as well. Quote Link to comment Share on other sites More sharing options...
bdonovanw Posted September 4, 2019 Author Share Posted September 4, 2019 I was able to test whether it happens when only the MBA's internal display is used, and yes, it does. I have upgraded to 1.7.2. I created a test document in Pages, that I then exported to several different formats (doc, docx, pdf, rtf, and txt). The .docx file I opened up in Word, and without modifying it saved it to a new file (just in case the Pages format of docx might be a wonky thing) as a .docx as well. Created a new file with the custom size of 6" wide x 9" tall, gutter of 0.667", outside and top margins of 0.5", and a bottom margin of 0.25". Made no other changes (iow, it opened with one Master and one page), but did add one text frame that filled the page within the margins, then kept that text box selected when navigating to the File menu and the Place command. Publisher doesn't appear to allow .doc files to be placed from File->Place, so I wasn't able to test that. File->Place of the .docx file from Pages, the same .docx file but opened in Word and saved-as a differently named file but otherwise identical, the RTF, and the TXT file all crashed Publisher with the identical error that it's had each time before, seemingly implicating that GetHighlightBox function. The PDF file didn't crash Publisher, but it also didn't show anything in the text box—that is, once I placed it, it showed all of the external accoutrements that indicated the text box was present, filled, and had overflow, but there was no actual text in the text box: So, what appears to be happening is that in the case of a single page document with a single text box, active/selected and then File->Place used to put a document whose content overflows the text box, Publisher crashes as soon as the text becomes visible in the frame. The PDF file, for whatever reason, did not show visible text, and so it did not crash Publisher. The PDF file shows the exact same contents as all the other files when viewed using QuickLook in the Finder, and also when opened in Acrobat DC (current version), so I can't say why it's not displaying any text in Publisher, but there you go. I have attached a .zip file of all the documents I exported out of Pages (just not the original Pages document, though if you need that too let me know). The source document was created from scratch today, uses the default "Body" style in Pages (Helvetica Neue, 11 pt. no differing font weights used) in a page formatted for 8.5" wide x 11" tall paper (US Letter). DocumentsForCrashTest.zip Quote Link to comment Share on other sites More sharing options...
Seneca Posted September 4, 2019 Share Posted September 4, 2019 14 minutes ago, bdonovanw said: The PDF file didn't crash Publisher, but it also didn't show anything in the text box Are you trying to place a Pdf file in a text box? A text box accepts only text and text files with .docx extension. Even so, Publisher should not crash even you if attempted to do so. It should simply dim all files that it can't cope with in the Place dialog box. Quote 2017 27” iMac 4.2 GHz Quad-Core Intel Core i7 • Radeon Pr 580 8GB • 64GB • Ventura 13.6.4. iPad Pro (10.5-inch) • 256GB • Version 16.4 Link to comment Share on other sites More sharing options...
bdonovanw Posted September 4, 2019 Author Share Posted September 4, 2019 Indeed. It shows RTF, TXT, PDF, and DOCX files, and all of them can be placed—with all of the non-PDF files crashing Publisher as soon as the text is visible inside the text box, before anything can be done (it's instantaneous). The only document file format grayed out in the Open sheet is .doc, with .rtf, .txt. .pdf, and .docx all being perfectly selectable. Quote Link to comment Share on other sites More sharing options...
Bodvar Posted January 5, 2022 Share Posted January 5, 2022 Thank you for this thread. I have exactly the same problem. However the word file is filled with graphics and very large (178 pages). AP Crashes almost as soon as placing the file. When copying from Word and placing in a text frame the contents seems unusable, maybe 1 or 2 lines per page in a small font and no graphics included. PDF I had almost no problem with (except learning how to work the contents afterwards!). I have through the years (since 2005) mostly used Adobe FrameMaker for my layout work, a very robust thing (before that Aldus PageMaker and then the Adobe ID 1.2) so I am new to Affinity since autumn 2021. Do we have any solution yet? Quote Link to comment Share on other sites More sharing options...
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