Kevin Douglas Posted June 24, 2019 Share Posted June 24, 2019 Just upgraded from 1.6.x to 1.7.1 and now the app closes all the time, most notably on keyboard shortcuts like Cmd + Z, but on other actions as well. Not sure what to do to restore this to a functional working program. It's hard to get any work done. Mac OS Mohave 10.14.5 on Mac Mini (late 2014), 2.6GHz Intel Core i5, 16 GB DDR3 Memory, Intel Iris 1536 MB Graphics Thank you, Kevin Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted July 10, 2019 Staff Share Posted July 10, 2019 Hi Kevin, Welcome to the Affinity Forums. Are these crashes reproducible for you? If so could you do a few recordings demonstrating the steps you are doing to cause the crash, and also attach any files you are using. It sounds like the crashes are going to be very document/machine specific. Quote Link to comment Share on other sites More sharing options...
CMD Posted July 10, 2019 Share Posted July 10, 2019 I'm having exactly the same issue since updating to V1.7.1, app crashes immediately on opening a pre-existing file. On creating a new file, app crashes randomly during use. Have uninstalled Designer, reinstalled. Started app using Ctl to clear user data to no avail. App still crashes. MacOS 10.14.5 , MacBook Pro (13-inch, 2016, Touch Bar). Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted July 10, 2019 Staff Share Posted July 10, 2019 Would you be able to attach some of the crash reports you are getting when doing different things please? Quote Link to comment Share on other sites More sharing options...
CMD Posted July 10, 2019 Share Posted July 10, 2019 Crash report attached on opening file. report.rtf Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted July 11, 2019 Staff Share Posted July 11, 2019 Hi CMD, That crash looks very specific to the file you are opening. It is likely it could have some corrupt image data in it. Would you be able to attach a copy of it please? Quote Link to comment Share on other sites More sharing options...
CMD Posted July 11, 2019 Share Posted July 11, 2019 Thanks, I'll pull that file back from a backup, I'll attach a crash report from any other 'random' crashes when they happen. Quote Link to comment Share on other sites More sharing options...
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