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bgeal

Affinity Deisgner and Phot Updates

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Hi

I'm running Designer (v 1.6.1) and Photo (V 1.6.7) on an iMac but there are no updates for V 1.7.1 showing in the App Store. I've tried logging in and out but to no avail.

 

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4 minutes ago, bgeal said:

Hi

I'm running Designer (v 1.6.1) and Photo (V 1.6.7) on an iMac but there are no updates for V 1.7.1 showing in the App Store. I've tried logging in and out but to no avail.

 

It sounds like a problem with your App Store account and not so much Affinity. Have you checked if your license is with the account you're logged in with?

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Did you purchase the apps through the Mac App Store rather than the Affinity Store? And if so, did you make sure to log in with the same Apple ID as you used to the original purchases?


Alfred online2long.gif
Affinity Designer/Photo/Publisher for Windows • Windows 10 Home (4th gen Core i3 CPU)
Affinity Photo for iPad 1.8.6 • Designer for iPad 1.8.6 • iPadOS 14.2 (iPad Air 2)

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Yes, I purchased through the App store and I have logged on using the correct Apple ID. Affinity Designer and Photo are showing as having been purchased and I am able to open them from within the App Store. However no updates are showing.

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Drag the apps to the trash on your Mac, empty the trash and log back in to the Mac App Store. Go to the ‘Purchased’ tab in the MAS and click on the ‘Install’ button against each of the two apps.


Alfred online2long.gif
Affinity Designer/Photo/Publisher for Windows • Windows 10 Home (4th gen Core i3 CPU)
Affinity Photo for iPad 1.8.6 • Designer for iPad 1.8.6 • iPadOS 14.2 (iPad Air 2)

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