bgeal Posted June 24, 2019 Share Posted June 24, 2019 Hi I'm running Designer (v 1.6.1) and Photo (V 1.6.7) on an iMac but there are no updates for V 1.7.1 showing in the App Store. I've tried logging in and out but to no avail. Quote Link to comment Share on other sites More sharing options...
Morten_Hjort Posted June 24, 2019 Share Posted June 24, 2019 4 minutes ago, bgeal said: Hi I'm running Designer (v 1.6.1) and Photo (V 1.6.7) on an iMac but there are no updates for V 1.7.1 showing in the App Store. I've tried logging in and out but to no avail. It sounds like a problem with your App Store account and not so much Affinity. Have you checked if your license is with the account you're logged in with? Quote Link to comment Share on other sites More sharing options...
Alfred Posted June 24, 2019 Share Posted June 24, 2019 Did you purchase the apps through the Mac App Store rather than the Affinity Store? And if so, did you make sure to log in with the same Apple ID as you used to the original purchases? Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
bgeal Posted June 24, 2019 Author Share Posted June 24, 2019 Yes, I purchased through the App store and I have logged on using the correct Apple ID. Affinity Designer and Photo are showing as having been purchased and I am able to open them from within the App Store. However no updates are showing. Quote Link to comment Share on other sites More sharing options...
Alfred Posted June 24, 2019 Share Posted June 24, 2019 Drag the apps to the trash on your Mac, empty the trash and log back in to the Mac App Store. Go to the ‘Purchased’ tab in the MAS and click on the ‘Install’ button against each of the two apps. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Staff MEB Posted June 24, 2019 Staff Share Posted June 24, 2019 Hi bgeal, Go to the updates section in the and press CMD+R to refresh/reload the page. Does they appear for you after the refresh? If not try to log-out then log-in again with the same Apple ID. Let us know how it goes. Quote A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
bgeal Posted June 24, 2019 Author Share Posted June 24, 2019 I went to updates, pressed Command R and after a few seconds the updates appeared. Thanks for your help. Quote Link to comment Share on other sites More sharing options...
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