iamrobertsillo Posted June 24, 2019 Share Posted June 24, 2019 Hi there, could someone help me out with this issue about Affinity software? Recently I updated both Affinity Designer and Affinity Photo to v.1.7. After the update, when I try to save, it returns me an error message, which you can clearly see in the image I attached. I have my Desktop connected to OneDrive, uploading anything I save on it automatically. I tried to save the file in the "Download" folder, which is not connected to OneDrive, but it gives me the same error. I love software by Affinity, that's why I bought them, but this way I really can't work with them. Ps. Exporting files in other formats (.psd, svg, ecc...) works fine. Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted July 8, 2019 Staff Share Posted July 8, 2019 Hi iamrobertsillo, Welcome to the Affinity Forums, I presume you are using 1.7.1? Do you know if you have 'Controlled Folder Access' enabled for Windows? If so does turning it off allow you to save? If so you should be able to whitelist Designer in Windows so you can both save and still use 'Controlled Folder Access'. Quote Link to comment Share on other sites More sharing options...
iamrobertsillo Posted December 20, 2019 Author Share Posted December 20, 2019 It's not working. I also re-installed Windows and nothing changed. Still the same error. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted December 20, 2019 Share Posted December 20, 2019 2 minutes ago, iamrobertsillo said: It's not working. I also re-installed Windows and nothing changed. Still the same error. Try saving to a directory that is not managed by OneDrive. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
iamrobertsillo Posted December 20, 2019 Author Share Posted December 20, 2019 Thank you for your answer. Tried to save anywhere. Nothing works. I get the same error every time I want to save a project. They should fix this problem. I paid for both software and I can't use them. kaiiwamoto 1 Quote Link to comment Share on other sites More sharing options...
kaiiwamoto Posted December 21, 2019 Share Posted December 21, 2019 Hi, I have completely same problem on my designer and photo. iamrobertsillo 1 Quote Link to comment Share on other sites More sharing options...
iamrobertsillo Posted February 26, 2020 Author Share Posted February 26, 2020 The same issue with version 1.8 Quote Link to comment Share on other sites More sharing options...
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