Kobold Posted June 22, 2019 Share Posted June 22, 2019 Wonna say one thing, I already been saying longer while ago: Using Affinity Designer since the start, I not been happy with bugs, and the way (not really) these are handled after report. New updates been comin, with more new features (not sure if some of these features been so important new deals) but bugs remained. Now we got 1.7 .... the new Publisher, and new bugs, here with Designer. My question: Are we beta testers for software, we paid for? I want to work with the apps I been buying, I want to be sure, the apps work fine. I do not want to spend my time writing bug reports, test all possible settings on my mac, ..... no! I really like the apps, but I would prefer more stable apps when new updates show up, all problems solved, ..... and then when all done may be new features. How long did it take to give us arrows in Designer? ..... funny? .... nada ... this is not funny, this is just one thing: Poor! Version 1.6 Designer had bugs until 1.7 .... now with new bugs. Bugs Bunny Designer .... this is funny! Cheers! CFeleki, Aleksandar Kovač and kagosage 3 Quote Link to comment Share on other sites More sharing options...
Tadhg Posted June 23, 2019 Share Posted June 23, 2019 I have the same misgivings as Kobold. It really is worrying when bugs keep appearing long after the final version is published. I hope Serif recognises that this is a problem. Aleksandar Kovač 1 Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted July 2, 2019 Staff Share Posted July 2, 2019 Serif does recognise that the current release build Affinity Designer 1.7.1 for macOS needs some software fixes and we plan to start a beta cycle for version 1.7.2 this week. It will address reported problems without new features being added. Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Kobold Posted September 28, 2019 Author Share Posted September 28, 2019 when will pencil bug will be fixed? Quote Link to comment Share on other sites More sharing options...
BobFossil Posted October 5, 2019 Share Posted October 5, 2019 . Quote Link to comment Share on other sites More sharing options...
Alfred Posted October 5, 2019 Share Posted October 5, 2019 2 hours ago, BobFossil said: I want to support this app, but I LITERALLY HAVEN'T BEEN ABLE TO EVEN SAVE ONE PIECE OF WORK. It is insane how buggy this is and you guys released it for purchase. I know you’re frustrated, but please follow the Affinity Forum Guidelines and refrain from ‘shouting’. Your experience is clearly an unusual one, or these forums would be littered with complaints about the inability to save work. If you provide details of your system specs and any error messages you encounter when trying to save, someone may be able to make helpful suggestions about addressing the issue. Chul, mikeswarts and jmwellborn 2 1 Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
walt.farrell Posted October 5, 2019 Share Posted October 5, 2019 5 hours ago, BobFossil said: Frankly, I am pissed off. I have literally not gotten Designer to last more than 3 minutes without crashing. 1.7.3 and I literally can't place .txt files or paste text. I can't set a paragraph style. In another similar post that you made, you refer to Designer crashing, but then you provide dumps of Publisher failing. It would help if you would be sure which software you're talking about and use the proper name, consistently, please. jmwellborn 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Kobold Posted October 5, 2019 Author Share Posted October 5, 2019 I would not use words as pissed off, or others like this, but: I you want to use a software for professional work, for earning money, for making jobs, for every day flawless use, then I been disappointed plenty of times with Affinity Photo and Designer. I am using Designer from the early beginning, and yes ....... there been many many bugs over the years, some of them really frustrating and annoying. Bug fixing (this is my opinion) never been on priority list number one for Affinity products, as new features started to show up, but bugs remained. In such moments I been ....sed off, and this is also reason why I started this thread. My idea: Fix any bugs that got reported, all of them, so no bugs are around anymore (will not happen, but most bugs fixed would be great) , ..... then you may work on new features. And bring these new features .......... without adding new bugs! Sometimes I ask myself: Who it testing this software, are they really "working" with it, or just playing around? Yes, I love Designer, ..... Photo not so much (I find it pretty overloaded, and no option to reduce the options, so you have to search all the time, if you do not use every day) ...... but I hat the bugs! Aleksandar Kovač 1 Quote Link to comment Share on other sites More sharing options...
Kobold Posted October 5, 2019 Author Share Posted October 5, 2019 I forgot: I the past I already spent plenty of time to report bugs, try settings, report ....... mail ............. but his is much more frustrating if you spend these times and the bug will not get fixed! So I will just forget about that, and live with ...king bugs ..... and may be in another years bug will get fixed. (there is one bug that really needed about 3 years or so to get fixed ..... this is fast ha ha ha ha ......... ) Quote Link to comment Share on other sites More sharing options...
carl123 Posted October 6, 2019 Share Posted October 6, 2019 22 hours ago, Alfred said: I know you’re frustrated, but please follow the Affinity Forum Guidelines and refrain from ‘shouting’. It's somewhat ironic that the last 2 out of 3 paragraphs in the Affinity Forum Guidelines would appear to condone shouting in certain circumstances. Alfred, Aammppaa and Patrick Connor 1 2 Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted October 6, 2019 Staff Share Posted October 6, 2019 Oops jmwellborn 1 Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Oval Posted October 6, 2019 Share Posted October 6, 2019 On 6. Oktober 2019 at 7:55 AM, carl123 said: the last 2 out of 3 paragraphs in the Affinity Forum Guidelines Just another bug that wants to live some more years. That was a really quick killing fix. So why not the same with the bugs in Affinity Help? Patrick Connor 1 Quote Link to comment Share on other sites More sharing options...
CFeleki Posted October 6, 2019 Share Posted October 6, 2019 On 10/5/2019 at 12:33 AM, Alfred said: I know you’re frustrated, but please follow the Affinity Forum Guidelines and refrain from ‘shouting’. Your experience is clearly an unusual one, or these forums would be littered with complaints about the inability to save work. If you provide details of your system specs and any error messages you encounter when trying to save, someone may be able to make helpful suggestions about addressing the issue. I am not sure that this is an unusual experience. Since updating to the new 1.7... I have had nothing but trouble, and have barely been able to edit a photo. With the amount of crashes and slow spinning wheels, work that normally would take me 10 minutes, literally takes me all day! Quote Link to comment Share on other sites More sharing options...
reallydamngood Posted October 8, 2019 Share Posted October 8, 2019 I have the same feelings about all the situation. First make the app stable and by that I mean DO THE BASICS - fix all annoying bugs and do the most necessary features (e.g. simplify). When you finish that, you can play around and do the fancy features... Come on, there is still a bug with expanding that destroys your shape completely... Aleksandar Kovač 1 Quote Link to comment Share on other sites More sharing options...
Aristarxos Posted October 24, 2019 Share Posted October 24, 2019 I agree with the Kobold and all previous. Stability and reliability are very important. To be honest, even though I own the Designer, I am not thinking of using it, because I know that it has known bugs, that are not addressed. It is a very nice software, but the bugs are not helping at all... Best regards, A Aleksandar Kovač 1 Quote Link to comment Share on other sites More sharing options...
Jowday Posted October 24, 2019 Share Posted October 24, 2019 I am sorry to hear the Mac versions are so buggy. Just to calm Windows users down I have to mention that the Windows versions are (as were previous versions) pretty stable. I rarely see crashes. Can't remember one actually. I am currently pushing Designer 1.7 for Windows to the limit - backing up as crazy as I go - but no crashes. Just for the overall picture. The suite as such doesn't seem to be flawed with bugs on both desktop platforms. Something related to OS X in the Mac versions seems to be the root cause. My experience on Windows 10 Professional was and is rock solid for years and years. I hope the next release gets you back on track! Chul 1 Quote "The user interface is supposed to work for me - I am not supposed to work for the user interface." Computer-, operating system- and software agnostic; I am a result oriented professional. Look for a fanboy somewhere else. “When a wise man points at the moon the imbecile examines the finger.” ― Confucius Not an Affinity user og forum user anymore. The software continued to disappoint and not deliver. Link to comment Share on other sites More sharing options...
fde101 Posted October 25, 2019 Share Posted October 25, 2019 9 hours ago, Jowday said: I am sorry to hear the Mac versions are so buggy. Just to calm Windows users down I have to mention that the Windows versions are (as were previous versions) pretty stable. I rarely see crashes. The Mac versions have been fairly stable for me also. CartoonMike 1 Quote Link to comment Share on other sites More sharing options...
Kobold Posted October 30, 2019 Author Share Posted October 30, 2019 Why not bringing more updates in shorter times, and fix f...ing bugs? Sorry, but just in the moment I have to work around this bug again, ......... and it is just so annoying! Quote Link to comment Share on other sites More sharing options...
Kobold Posted October 30, 2019 Author Share Posted October 30, 2019 Now I am pi..ed off too! There is no trustworthy workaround for this bug, so I could work fast and stable as it been before this damned update ...... bringing us this bug! This is more than dilettantish what Affinity is doing here, even knowing about this bug and not fixing it! Bug bringers! Quote Link to comment Share on other sites More sharing options...
Kobold Posted November 25, 2019 Author Share Posted November 25, 2019 Bump, so everyone can see that this bloody bug is not fixed yet! What are you doing the whole day long? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted November 25, 2019 Share Posted November 25, 2019 17 minutes ago, Kobold said: Bump, so everyone can see that this bloody bug is not fixed yet! What are you doing the whole day long? Which bug in particular? This topic is not about one bug in particular, but about Designer on Mac having a "lot of" bugs, from what I can see. mikeswarts 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Kobold Posted January 8, 2020 Author Share Posted January 8, 2020 This bug here, still existing, still stealing time, still annoying, ............ specially as Moderator been writing that this is a known bug .......... and still not fixed: Thanks Affinity for keeping this bug alive! Quote Link to comment Share on other sites More sharing options...
Kobold Posted February 7, 2021 Author Share Posted February 7, 2021 Bugfinity Designer - I think they do not like fixing bugs, .... they like keeping them in! Quote Link to comment Share on other sites More sharing options...
Jowday Posted February 7, 2021 Share Posted February 7, 2021 28 minutes ago, Kobold said: Bugfinity Designer - I think they do not like fixing bugs, .... they like keeping them in! Feelings are not involved. A development team has a finite number of hours and a growing backlog with bugs and architecture and feature stories. They are all estimated and prioritized into the sprint/week/month. So the priorities are what matters here; and mind you we are talking about business priorities! Fixing all bugs on the backlog would delay the next release as well as optimizations of the "technical platform" - the product core. Unless you hire additional developers and specialists (or hire people temporarily for just a project) with all that follows - good and bad. Serifs software products are cheap. I think we are all paying another price for the model though; Serif (naturally) wants to move forward with (unfortunately) a few tiny development teams and thus they can only fix a portion of the bugs on the backlog in each release. So either we get features or several bugfixes. Or some features with some bugfixes. I don't know their ratio. It is the result of the business strategy and a staffing strategy made by management in Serif. Be very aware of this. Once I was in a major product that had to wait forever for legal clearance of some major features in the backlog. We had to keep the developers busy so we simply asked them to fix almost every bug in the backlog and made what I called a service release. It was a bizarrely boring release where I had to arrange entertainment and teambuilding to keep the spirits high but boy did it make people (end users) happy for years. Our releases were quite big at the time (in man hours as well) so we fixed an incredible number of bugs in one go. The effect was bigger than I thought. Many thorns were removed from many peoples workflows and everyday work. After this we understood even better how much pain bugs causes. Even though we are in daily contact with our end users. Many users are just being nice. But their pain is real. loukash 1 Quote "The user interface is supposed to work for me - I am not supposed to work for the user interface." Computer-, operating system- and software agnostic; I am a result oriented professional. Look for a fanboy somewhere else. “When a wise man points at the moon the imbecile examines the finger.” ― Confucius Not an Affinity user og forum user anymore. The software continued to disappoint and not deliver. Link to comment Share on other sites More sharing options...
mikeswarts Posted February 25, 2021 Share Posted February 25, 2021 I'm constantly amazed by how excellent and dependable the Affinity suite is. Certainly I'm aware of certain bugs, which can be a pain, but these are complex apps and, in my experience, they do get addressed in updates. Not trying to push anyone's buttons or delegitimize anyone's frustrations. Just want to report that I'm incredibly happy that Serif exists. Literally my favorite apps ever. Quote Link to comment Share on other sites More sharing options...
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