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Posted

The affinity color picker shows the wrong color selection snapshot. See the image attached. I've reproduced this one on two different computers.

Click to select a color works, but as soon as we drag the mouse or the pen, the faulty behavior is visible.

AffinityPhotoColorPicker.png

Posted

I'm using Windows 10. However, neither system I've tested in (a laptop and a desktop) is attached to a second monitor. It is true though that as I'm using 4K displays both on the laptop and the desktop, I'm using Windows scaling (Windows' Scale and Layout settings).

 

I've changed the Scale and Layout setting to 100% and the Color Picker magnifier shows the correct image snapshot.

  • 5 months later...
Posted

Hi Chris,

 

Is there any update on fixing this one? I bet that these days there are many people using 4K-capable displays on relatively small size screens for this resolution, thus, required to use Windows scaling settings above 100%...

  • Staff
Posted

Hey iBaloo42,

We've had new hardware since this bug was reported and I'm using 2x 4k monitors and I can't reproduce it in the 1.8 beta. The bug report hasn't had any activity but would you mind installing the beta alongside the retail version? You can uninstall it once you've checked. I'm only asking because you were always able to reproduce it but I'm not struggling. 

I did check the retail version and I can't reproduce it in that either but I think it's the hardware change we had.

 

Posted
3 hours ago, Chris B said:

Hey iBaloo42,

We've had new hardware since this bug was reported and I'm using 2x 4k monitors and I can't reproduce it in the 1.8 beta. The bug report hasn't had any activity but would you mind installing the beta alongside the retail version? You can uninstall it once you've checked. I'm only asking because you were always able to reproduce it but I'm not struggling. 

I did check the retail version and I can't reproduce it in that either but I think it's the hardware change we had.

 

I tested this one on my laptop with the beta version, and it is not reproducible anymore.

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