frank78 Posted June 21, 2019 Posted June 21, 2019 When I open a specific document, Affinity Publisher crashes. how can I recover the document ? Quote
Staff Jon P Posted June 21, 2019 Staff Posted June 21, 2019 Can you attach the document here? You can upload it here if you'd rather keep it private. Can you let me know what you were doing in your last session before this happened? Quote Serif Europe Ltd. - www.serif.com
frank78 Posted June 21, 2019 Author Posted June 21, 2019 I exported a PDF, saved and quit the application. When I tried to open it again, it kept crashing every time. I've uploaded the document on your dropbox. Thanks. Quote
Staff Jon P Posted June 21, 2019 Staff Posted June 21, 2019 The file opens alright for me at the moment on both Mac and Windows Can you zip up and attach the linked images (Or upload to the same dropbox)? Thanks Quote Serif Europe Ltd. - www.serif.com
frank78 Posted June 21, 2019 Author Posted June 21, 2019 (edited) Hi Jon I actually solved the problem. I forgot I've cropped one of the linked image and that is how it started to crash. I've replaced this cropped image with the previous version and now it doesn't crash anymore. You might want to solve this bug in a new version. (I've sent you the cropped image which caused the crash) Best, Francois Edited June 21, 2019 by frank78 Quote
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