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StudioLink assistance on mac (split)


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Hi calligraffiti,

Welcome to the forums :)

Please could you make sure Designer and Photo have been upgraded to version 1.7.1 and that you have run them both at least once before trying studio link in Publisher?

Thanks

C

Please tag me using @ in your reply so I can be sure to respond ASAP.

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macOS Sierra 10.12.6, Designer and Photo from MAS... Publisher from your Store. No link between apps.

btw: why should I need different account for forum and store? account from your store is not accepted on the forum... it's very strange thing )

Edited by sergio.1974
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12 hours ago, Callum said:

Please could you make sure Designer and Photo have been upgraded to version 1.7

I think that should read "version 1.7.1" -- AFAIK, the 1.7.0 versions won't work with StudioLink.

 

10 hours ago, sergio.1974 said:

macOS Sierra 10.12.6, Designer and Photo from MAS... Publisher from your Store. No link between apps.

btw: why should I need different account for forum and store? account from your store is not accepted on the forum... it's very strange thing )

There is no link because for security & privacy reasons neither the MAS nor the Windows Store shares personal purchase info with third party app sellers, Serif/Affinity included. Doing so could involve compromising user Apple ID's or the Windows equivalent. But it doesn't matter for StudioLink support which store an app comes from.

Different store & forum accounts are required because not everyone wanting to take part in the forums wants to buy anything from the Affinity Store or create an account there.

All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

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