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Posted

Hi, I bought Designer & Photo from the Apple Store quite a while ago, both are installed and were recently updated to 1.7.1. I just bought Publisher from you directly, also version 1.7.1. When I click on either of the app links I get a Studio Link dialog box saying Designer & Photo are not installed (they are both running fine), and it asks me if I want to purchase them. Help! 

Posted

Make sure all 3 apps are in the root level Applications folder, not in any subfolders there or on any drives or partitions other than the startup disk.

All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
A
ll 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Posted

Being in the root Application folder did the trick, Thanks.  If it is not problematic, being able to put apps in folders below the main Application folder is helpful for me.

Posted
3 minutes ago, mark_r said:

 If it is not problematic, being able to put apps in folders below the main Application folder is helpful for me.

Since it is too often problematic, what I do is create a folder & some subfolders in it somewhere & fill the subfolders with aliases to the apps. What I like most about this is the folders & aliases can have any names I want. Adding either the parent folder or its individual subfolders to the Dock give me quick access to the apps, without having to open any Finder windows.

All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
A
ll 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Posted
2 hours ago, R C-R said:

Since it is too often problematic, what I do is create a folder & some subfolders in it somewhere & fill the subfolders with aliases to the apps. What I like most about this is the folders & aliases can have any names I want. Adding either the parent folder or its individual subfolders to the Dock give me quick access to the apps, without having to open any Finder windows.

I have a similar setup, I filled a folder full of aliases to the various Graphics apps and folders with my working files in them and stuck that folder on my dock. Very handy and if you have the system shortcuts for revealing the dock set up you can just use the keyboard.

Mac Pro (Late 2013) Mac OS 12.7.6 
Affinity Designer 2.6.0 | Affinity Photo 2.6.0 | Affinity Publisher 2.6.0 | Beta versions as they appear.

I have never mastered color management, period, so I cannot help with that.

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