shutter Posted June 20, 2019 Share Posted June 20, 2019 The Affinity Publisher folder is not visible in the iCloud Drive folder, though oddly I can save a document to said folder. With the document open using the Reveal in Finder menu command reveals the document with the following path: iCloud Drive > Affinity Publisher. Also, the folder is shown with the correct icon and name in its title bar - Affinity Publisher. Yet when navigating back up the folder path (iCloud Drive) is the folder not shown. I've tried turning off/on iCloud Drive in the iCloud System Preferences. Affinity Publisher is shown in the document list of apps which can store documents in iCloud Drive. And it's checked. I have installed Publisher on two Macs from the Mac App Store, one which had the beta and the other that did not. Quote Link to comment Share on other sites More sharing options...
Bo Schafers Posted June 20, 2019 Share Posted June 20, 2019 The same thing is happening here... Quote Link to comment Share on other sites More sharing options...
postmadesign Posted June 22, 2019 Share Posted June 22, 2019 Yes, I get the same issue. I can save to icloud drive in publisher in a publisher folder, but when I look for it, the file is in there, but in the general folder. Quote Link to comment Share on other sites More sharing options...
mdriftmeyer Posted June 22, 2019 Share Posted June 22, 2019 It's not that it isn't visible, it's the fact Publisher doesn't instantiate a folder for Publisher and then default to that location in the first place. Quote Link to comment Share on other sites More sharing options...
eocs Posted June 23, 2019 Share Posted June 23, 2019 Same Problem Cant figure out how to get the folder there to begin with, mine wants to save to Affinity Designer Folder. Tried resyncing Icloud and it shows that there should be a icloud section or folder i think but nothing shows in icloud. Quote Link to comment Share on other sites More sharing options...
shutter Posted June 24, 2019 Author Share Posted June 24, 2019 You're lucky you have the correct icons. This is what I see… Quote Link to comment Share on other sites More sharing options...
bordercross Posted June 24, 2019 Share Posted June 24, 2019 I too am missing an Affinity Publisher folder on iCloud although I have it turned on in System Preferences. Designer and Photo both have folders on iCloud, but both of those I bought through the Apple Store. I purchased Publisher from Affinity. I tried deleting and reinstalling the program but it did not correct the problem. Quote Link to comment Share on other sites More sharing options...
JMS Posted June 25, 2019 Share Posted June 25, 2019 (edited) Yep, +1 However, I now have another issue since updating Designer, Photo and installing AP. The folders for Designer and Photo both have a blue Designer symbol now and if I turn Photo in iCloud off it'll take both, Designer and Photo away. While if I only turn off Designer It only takes Designer away... So: Designer, Photo, and Publisher ticked: Designer and Photo folders can be seen only. Both are carrying the blue Designer branding Publisher unticked: no change at all Designer unticked: Designer folder disappears and Photo folder remains, however with blue designer branding on it All unticked: No folder shows Only Photo ticked: Designer and Photo appear, but again, both carrying the designer branding. Deactivate iCloud-drive and reactivate: Designer and Photo with correct branding, however, Publisher still not there. When reopening iCloud drive, both folders are carrying Designer branding again. I'll see if I can take some screenshots later. Don't have the MacBook with me at the moment and my work mac has it's iCloud drive MDM disabled Cheers Edit: As promised, some screenshots are now attached. Thx Edited June 25, 2019 by JMS Added screenshots Quote Link to comment Share on other sites More sharing options...
shutter Posted June 25, 2019 Author Share Posted June 25, 2019 I've tweeted and email Affinity but have yet to hear a response, which is quite unlike them. This is somewhat of a problematic issue to save a file into a folder one cannot see - I know it's saved in the Mobile Documents folder, but not being able to see it doesn't fill me with confidence the file won't disappear. Quote Link to comment Share on other sites More sharing options...
shutter Posted June 26, 2019 Author Share Posted June 26, 2019 On one of my Mac last night the Finder froze, unrelated to Publisher. Only way to relaunch it was to do a hard restart. Once back in the Publisher folder suddenly appeared in my iCloud Drive folder. With the correct icon no less. However no such luck on any other device (Mac & iOS) Quote Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted June 26, 2019 Staff Share Posted June 26, 2019 Hi, On my Mac all apps are populated when clicking the options part of iCloud and setting it up, however I have noticed when saving that the dialog isn't auto populated with a Publisher save location in iCloud, unlike Photo and Designer, so this could be related. I've logged this. Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
Pulsar Nova Posted March 9, 2020 Share Posted March 9, 2020 +1 Same here, Affinity Publisher has no icon for iCloud, Photo and Designer have the same icon as Photo Quote Link to comment Share on other sites More sharing options...
majdy Posted April 7, 2021 Share Posted April 7, 2021 Hello. I have a similar problem. I just came back to office after working from home about two months, install new updates for macOS and also for all Affinity apps. Then my Publisher can not acces my documents in iCloud. I tried to figure out why, search the whole internet, whole affinity forum, find some treads, bot nothing was working for me. I am hopeless and angry because insted of working on a new large-size banners we need to print today I spend a half of my day by figuring out what is happening. On my iMac the Publisher offers me to access Affinity Publisher Beta folder (I own publisher since the beginning) but in my iCloud Library this folder is missing and cannot be found by any Finder paths. On the other hand, on my MacBook, Publisher offers me to access Affinity Publisher folder (open context menu), where all of my documents are stored. In my MacBook the Publisher Beta folder is nowhere to be found and vice versa and my data does not sync even if I tagged it, it looks like that the directory for this folders are not in the iCloud anymore... I tried to reinstall the app, sign off the iCloud, turn the Publisher iCloud Drive off. Photo and Designer works great and I never experience such problem, but with Publisher I always can't acces the folder throught iCloud Drive, only from the app open window. My devices: iMac 27"—macOS Big Sur 11.2.3—Affinity Publisher 1.9.2 MacBook Pro 16"— macOS Big Sur 11.2.3—Affinity Publisher 1.9.2 Thanks for all responses. Quote Link to comment Share on other sites More sharing options...
bordercross Posted April 8, 2021 Share Posted April 8, 2021 Just downloaded Publisher from the Mac App Store. It does not display the Affinity Publisher folder in iCloud. What is wrong? Quote Link to comment Share on other sites More sharing options...
pixxelgoat Posted November 3, 2021 Share Posted November 3, 2021 Solved it. Just use Save As and target location iCloud Library > Affinity Designer — iCloud. An Affinity Designer folder in iCloud Drive will be added when using above solution. At least for me it did. Quote Link to comment Share on other sites More sharing options...
Enzee Posted December 3, 2021 Share Posted December 3, 2021 Thanks! This added the folder, however on my system the icon of the folder is the same a Affinity Photo. Quote Link to comment Share on other sites More sharing options...
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