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Affinity Publisher folder not showing in iCloud Drive

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The Affinity Publisher folder is not visible in the iCloud Drive folder, though oddly I can save a document to said folder. With the document open using the Reveal in Finder menu command reveals the document with the following path: iCloud Drive > Affinity Publisher. Also, the folder is shown with the correct icon and name in its title bar - Affinity Publisher. Yet when navigating back up the folder path (iCloud Drive) is the folder not shown.

I've tried turning off/on iCloud Drive in the iCloud System Preferences. Affinity Publisher is shown in the document list of apps which can store documents in iCloud Drive. And it's checked.

I have installed Publisher on two Macs from the Mac App Store, one which had the beta and the other that did not.

 

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Yes, I get the same issue. I can save to icloud drive in publisher in a publisher folder, but when I look for it, the file is in there, but in the general folder.

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It's not that it isn't visible, it's the fact Publisher doesn't instantiate a folder for Publisher and then default to that location in the first place.

Screen Shot 2019-06-22 at 3.07.30 PM (2).png

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Same Problem :/ 

Cant figure out how to get the folder there to begin with, mine wants to save to Affinity Designer Folder. Tried resyncing Icloud and it shows that there should be a icloud section or folder i think but nothing shows in icloud.

Screenshot 2019-06-23 at 13.28.18.png

Screenshot 2019-06-23 at 13.28.44.png

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I too am missing an Affinity Publisher folder on iCloud although I have it turned on in System Preferences.

Designer and Photo both have folders on iCloud, but both of those I bought through the Apple Store. I purchased Publisher from Affinity. 

I tried deleting and reinstalling the program but it did not correct the problem.

Screen Shot 2019-06-24 at 1.57.02 PM.png

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Posted (edited)

Yep, +1

However, I now have another issue since updating Designer, Photo and installing AP. The folders for Designer and Photo both have a blue Designer symbol now and if I turn Photo in iCloud off it'll take both, Designer and Photo away.:42_confused: While if I only turn off Designer It only takes Designer away... 

So:

  • Designer, Photo, and Publisher ticked: Designer and Photo folders can be seen only. Both are carrying the blue Designer branding
  • Publisher unticked: no change at all
  • Designer unticked: Designer folder disappears and Photo folder remains, however with blue designer branding on it
  • All unticked: No folder shows
  • Only Photo ticked: Designer and Photo appear, but again, both carrying the designer branding.
  • Deactivate iCloud-drive and reactivate: Designer and Photo with correct branding, however, Publisher still not there. When reopening iCloud drive, both folders are carrying Designer branding again.

I'll see if I can take some screenshots later. Don't have the MacBook with me at the moment and my work mac has it's iCloud drive MDM disabled :34_rolling_eyes:

 

Cheers

 

Edit: As promised, some screenshots are now attached. Thx

Screen Shot 2019-06-25 at 23.24.44.png

Screen Shot 2019-06-25 at 23.25.20.png

Screen Shot 2019-06-25 at 23.25.37.png

Screen Shot 2019-06-25 at 23.26.00.png

Edited by JMS
Added screenshots

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I've tweeted and email Affinity but have yet to hear a response, which is quite unlike them.

This is somewhat of a problematic issue to save a file into a folder one cannot see - I know it's saved in the Mobile Documents folder, but not being able to see it doesn't fill me with confidence the file won't disappear.

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On one of my Mac last night the Finder froze, unrelated to Publisher. Only way to relaunch it was to do a hard restart. Once back in the Publisher folder suddenly appeared in my iCloud Drive folder. With the correct icon no less.

However no such luck on any other device (Mac & iOS)

377585050_Screenshot2019-06-25at10_28_10pm.png.6c54618014b50496532acc0fbe9a8b11.png

 

Quote

 

 

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Hi,

On my Mac all apps are populated when clicking the options part of iCloud and setting it up, however I have noticed when saving that the dialog isn't auto populated with a Publisher save location in iCloud, unlike Photo and Designer, so this could be related. I've logged this.


Serif Europe Ltd. - www.serif.com

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