Jump to content

Recommended Posts

hello guys,

i got a problem with my installation of Affinity Design (free trial).

everytime i install it, i get an failed setup command.(in german Fehler beim setup)

i read something in the forum about i need the newest version of microsoft .NET but i already installed it before and it doesnt work.

pls help me. i want to buy this software in the future 

 

thx for help.

regards Rumdopf

Unbenannt.PNG

Unbenannt2.PNG

Share this post


Link to post
Share on other sites

Hi Rumdopf,

Welcome to the forums :)

Please could you call up the run box by holding down the Windows key and tapping the letter R and then enter the following %temp%\AffinitySetup into the run box and click ok.  This should open a folder, with some other folders in.  Open the latest folder and there should be 2 log files, Setup.log and SetupUI.log. Please attach these two files to this thread.

Thanks

Callum

Share this post


Link to post
Share on other sites
20 minutes ago, Callum said:

Hi Rumdopf,

Welcome to the forums :)

Please could you call up the run box by holding down the Windows key and tapping the letter R and then enter the following %temp%\AffinitySetup into the run box and click ok.  This should open a folder, with some other folders in.  Open the latest folder and there should be 2 log files, Setup.log and SetupUI.log. Please attach these two files to this thread.

Thanks

Callum

hey Callum,

thank you for your replie,

hope you can help me :)

Setup.log

SetupUI.log

Share this post


Link to post
Share on other sites
9 minutes ago, Callum said:

Please could you try installing to the default location on your C drive.

yo mean like this?

nt.PNG

Share this post


Link to post
Share on other sites
Posted (edited)
7 minutes ago, Callum said:

Please try C:\Program Files\Affinity\Designer

i tried it .... and after it failed setup again :(

2.PNG

Edited by Rumdopf

Share this post


Link to post
Share on other sites
4 hours ago, Callum said:

Please try C:\Program Files\Affinity\Designer

hey did you find any answers about my problem ? :)

Share this post


Link to post
Share on other sites
3 hours ago, Callum said:

Please could you try right clicking the .EXE and choose run as Admin?

tried it .... but still failed :(

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×