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I'm working on a project that requires numerous guide lines that must be placed very accurately. I've set preferences for "inches" but only the vertical ruler shows "inches". The horizontal ruler shows only points. Is this a bug? Or do I need a workaround?

 

By the way, this is an awesome program with awesome support--both from Serif and other users.

 

Thanks

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I opened up older docs and had the same thing. I created a new 8 1/2 x 11 doc and again had the same problem. I am working with an imac, with Lion.

 

Each doc I created has the right dimensions, just the horizontal ruler doesn't seem to be cooperating.

 

Thanks

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I have access to a Lion machine, so I will give it try. I'll reply to this thread when I have more information :)

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I'm back :)

 

I've been unable to replicate the issue on Lion. Is it possible to try resetting the app by holding down the CTRL key whilst launching the app?

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I held down the control key when opening but that still didn't make the rulers behave. I still have inches on the vertical ruler and pixels on the horizontal ruler. Strange, I don't understand it. Thanks for the suggestions and help from all.

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Thanks Leigh,

 

The vertical ruler still works fine and now the horizontal scale is in inches...but...it displays very odd distances i.e.  4.81358", 7.99601", 13..922", 25.984". Is there anything I can do to made the numbers displayed simply 4", 8", etc.?

 

Thanks for all your help.

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Thanks for replying. Can you create a simple document and send it to me? I would like to see if I get this problem when using one of your documents.

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Thanks Bobaffinity! Is it possible to send me the document you have open in the screenshot? You can send it to support@seriflabs.com )

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Leigh, instead of sending the large print document, I'm sending a small document that is probably much easier to see the problem. As you can see the numbers on the horizontal axis are quite strange and either I don't understand them or it's a glitch. Anyway, lets try again. Thanks so much for trying to track this down.

 

 

post-7101-0-81088000-1434124997_thumb.png

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Hi Leigh, I just downloaded RC3 and made a new document, letter size (8 1/2 x 11), and got the same old problem. In addition, the document on the screen was 8 1/2 x 10.7622. Obviously, I've got measurements to inches but I'm still getting these wierd 4 and 5 digit numbers after the decimal point.

 

I did the same in Designer and got the same 5 digits after the page size.

 

You're not having this problem, so it must be unique to my computer. I simply don't know what to change to get good ruler measurements.

 

I think I might try mm later on see what happens.

 

I appreciate your attempts to solve my problem. I don't know where we can go from here.

 

Thanks

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Perhaps you could try creating a new user account to see if you get the same issue when logged into that account.

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Hi Bobafffinity,

 

To create a new user account, you will need to click on the Apple menu & choose System Preferences.

 

There you can choose Users & Groups to create a new user.

 

Screen shots below to illustrate how:

 

 

 

 

 

 

 

Paul.

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