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Gaussian Blur and Mask Issue on re-opening document


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Hi, 

Thanks and congratulations on an amazing set of products now that Publisher has come out, the Studio link is amazing!

I do have one issue on Windows 10 home (64bit), this happens on both a PC with Ryzen 2600 with GTX 1070ti and 16GB RAM and a PC with intel i5-6400 integrated graphics and 16GB RAM in different documents.

Trying to replicate the blur mask created during the live presentation to make text over an image more readable with the different personas. I created documents added a picture in a picture frame, selected the picture then the Photo persona, added a Gaussian blur live filter, went to the Designer persona, created a box and used this as a mask. This all worked but when I reopen the documents on both computers I get the image is broken into squares with broad white lines surrounding them. If I double click the live Gaussian blur filter layer and change the blur amount the lines change size. I can get it back to normal by dragging the blur layer and mask out of the picture frame then back again but obviously this shouldn't be needed.

I've attached screenshots showing the correct blur applied to a box under some text over the image then the issue appearing and the affect altering the Gaussian blur has on the width of the white borders.

Hope you can help fix this bug.

Kind Regards

Richard

 

correct-gaussian-blur-mask.PNG

squares-with-white-border.PNG

changing-gaussian-blur-amount-1.PNG

changing-gaussian-blur-amount-2.PNG

 

Hi quick update, this only happens if the Gaussian blur layer is within the Picture Frame, when I moved the Gaussian blur to the layer above the picture frame rather than above the picture in the Picture Frame it still worked and when I restarted it was fine. I've attached another screenshot showing the different layer setup.

Thanks

Richard

works-when-placed-outside-pic-frame.PNG

Edited by touchingewe
Issue only happens when layers setup a certain way.
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  • Staff

Hi,

We are aware of an issue with some of the live filter layers in the Photo Persona and the workaround you are using is a good way to get around it for now.

Thanks for ensuring it got reported!

 

 

Serif Europe Ltd. - www.serif.com

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