Golokios Posted June 20, 2019 Share Posted June 20, 2019 Hi, We have just installed Publisher on our Mac. But Studio Link is sadly not working. I tried all the "fixes" i found in this forum allready, but it still doesn't work. I tried to close and reopen all 3 programms in many different orders. I reinstalled all of them i updated to the latest 1.7.1 Versions off all of the Apps I Checked the firewall options … Is there like a config file on mac, where you can specify the path of Photo and Designer? Thanks in advance Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted June 20, 2019 Staff Share Posted June 20, 2019 Hi Golokios, Welcome to the forums Are all of the apps installed in the root of your applications folder? Thanks Callum Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
Golokios Posted June 20, 2019 Author Share Posted June 20, 2019 Hi, Yes they are Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted June 20, 2019 Staff Share Posted June 20, 2019 Just now, Golokios said: Hi, Yes they are Please could you make sure you have re opened the apps after you reinstalled them then close the apps and open Publisher and try the studio link? Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
Golokios Posted June 20, 2019 Author Share Posted June 20, 2019 I was just reinstalling them like a 4th time. Still no luck. No matter in what order i open or close them. It is still telling me i have to install them and start them Quote Link to comment Share on other sites More sharing options...
nikiniki9doors Posted June 20, 2019 Share Posted June 20, 2019 47 minutes ago, Callum said: Please could you make sure you have re opened the apps after you reinstalled them then close the apps and open Publisher and try the studio link? I had the same issue but this fixed it for me. I was worried it wouldn't work because I had bought from the Mac Store instead of on the website but it's fixed. Thanks Callum 1 Quote Link to comment Share on other sites More sharing options...
Golokios Posted June 20, 2019 Author Share Posted June 20, 2019 2 minutes ago, nikiniki9doors said: 50 minutes ago, Callum said: Please could you make sure you have re opened the apps after you reinstalled them then close the apps and open Publisher and try the studio link? I had the same issue but this fixed it for me. I was worried it wouldn't work because I had bought from the Mac Store instead of on the website but it's fixed. Thanks I dont know what to do anymore. Nothing seems to work for me Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted June 20, 2019 Staff Share Posted June 20, 2019 Just now, Golokios said: I dont know what to do anymore. Nothing seems to work for me Please bear with me while I look into this further Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
SkemGraham Posted June 20, 2019 Share Posted June 20, 2019 Having same problem - Do I really need to reinstall all three programs??? Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted June 20, 2019 Staff Share Posted June 20, 2019 24 minutes ago, SkemGraham said: Having same problem - Do I really need to reinstall all three programs??? Which operating system do you have the apps installed on? Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
Andy Channelle Posted June 20, 2019 Share Posted June 20, 2019 Hi, I'm getting the same issue. Bought Designer from Mac/App store, Publisher from website and getting no connection, just a request to purchase. On Mojave, MacBook Air. Quote Link to comment Share on other sites More sharing options...
Andy Channelle Posted June 20, 2019 Share Posted June 20, 2019 37 minutes ago, Andy Channelle said: Hi, I'm getting the same issue. Bought Designer from Mac/App store, Publisher from website and getting no connection, just a request to purchase. On Mojave, MacBook Air. OK. I've updated and it's working. Stand down. Quote Link to comment Share on other sites More sharing options...
SkemGraham Posted June 20, 2019 Share Posted June 20, 2019 3 hours ago, Callum said: Which operating system do you have the apps installed on? Sorry for delay - busy busy! Just updated Designer which now works in Publisher - Photo still refusing. On old system! - iMac Mid 20108Gb memory - High Sierra 10.13.6 Quote Link to comment Share on other sites More sharing options...
GraviolaB17 Posted June 20, 2019 Share Posted June 20, 2019 Same here! Is there a way to...yeah get it to work? : ) Ok saw now in AppStore on my Mac I need to update some stuff will try and get back asap Quote Link to comment Share on other sites More sharing options...
RetroMan Posted June 20, 2019 Share Posted June 20, 2019 I purchased Affinity Photo last year (thru the Apple Store) and recently updated to 1.7.1. Downloaded Publisher from the Affinity Store yesterday (June 19). Then purchased Designer from the Apple Store as well. Launched Publisher and noticed that Studio Link would work for Designer, but not Photo (message says I need to install the program). I found a simple fix. Launch all three programs separately from the icon (I'm on a Mac Pro), then check to see that Studio link is operating properly. Close everything and relaunch Publisher only. Studio link should now communicate with the other personas. No re-installing of programs or esoteric terminal mode shenanigans required. Hope this works for you. Fixx 1 Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted June 20, 2019 Staff Share Posted June 20, 2019 @RetroMan Welcome to the Serif Affinity forums thanks for sharing your experiences and let's hope everyone is sorted using these solutions soon. Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
SkemGraham Posted June 20, 2019 Share Posted June 20, 2019 3 hours ago, SkemGraham said: Sorry for delay - busy busy! Just updated Designer which now works in Publisher - Photo still refusing. On old system! - iMac Mid 20108Gb memory - High Sierra 10.13.6 Went to App store and found that I could update photo from there (a bit different as no reminder as for Designer) everything working fine now Patrick Connor and Callum 2 Quote Link to comment Share on other sites More sharing options...
sergio.1974 Posted June 22, 2019 Share Posted June 22, 2019 macOS Sierra 10.12.6, Designer and Photo from MAS... Publisher from your Store. No link between apps. Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted June 23, 2019 Staff Share Posted June 23, 2019 @sergio.1974 Welcome to the Serif Affinity forums First thing to check is that the Mac App Store builds have both 1) updated to 10701.404.0.0 un the Downloads and updates list (this is the MAS internal build number for 1.7.1.404) 2) that you have run both Designer and Photo at least once since updating them Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Evodes Posted June 23, 2019 Share Posted June 23, 2019 Uninstall all the programs and restart your computer. Visit the affinity website and download the trails for all the three program. (Don't use previous *.exe to reinstall) You must end up with version No 1.7.1.404 on all programs. install them with your key. Start both Photo and Designer once and keep it open. Now open Publisher and click on the Photo and Designer buttons. Might take a few seconds but will get linked. If, on opening Photo and Designer, you are asked to update, then no problems. Steps 1-5 won't be needed anyways. Quote Link to comment Share on other sites More sharing options...
JSR* Posted June 24, 2019 Share Posted June 24, 2019 Hello everyone. I'm struggling with the same issue. All programs purchased at the same time and installed at the same time. I've tried the mentioned fixes, restarted the system multiple times (in between, before, after installation), reinstalled from freshly downloaded files, then followed this procedure: 21 hours ago, Evodes said: Uninstall all the programs and restart your computer. Visit the affinity website and download the trails for all the three program. (Don't use previous *.exe to reinstall) You must end up with version No 1.7.1.404 on all programs. install them with your key. Start both Photo and Designer once and keep it open. Now open Publisher and click on the Photo and Designer buttons. Might take a few seconds but will get linked. If, on opening Photo and Designer, you are asked to update, then no problems. Steps 1-5 won't be needed anyways. all without success. I'm beginning to think that maybe my issue is that i'm working on a workstation? I'll attach the specs. Is there hope for me? Thank you. JSR* DxDiag.txt Quote Link to comment Share on other sites More sharing options...
Roland Dicke Posted June 24, 2019 Share Posted June 24, 2019 same with me... tried it with reinstalling in diferent sequences ....deleting user files...resetting the Aps while starting...and ..and and... it still say I should buy the Photo and Designer (wich are open at the same time... ) win 10 Quote Link to comment Share on other sites More sharing options...
jkrah Posted June 28, 2019 Share Posted June 28, 2019 (edited) Windows 10 user here. I have Designer and Photo, latest versions. I cannot see the studio link icons. Only the persona from the same application. They are installed in the same c:/program files/Affinity folder. Version 1.7.1.404 . I would love to have this seamless feature. Edited June 28, 2019 by jkrah Quote Link to comment Share on other sites More sharing options...
Move Along People Posted June 28, 2019 Share Posted June 28, 2019 - Quote Move Along people,nothing to see here Link to comment Share on other sites More sharing options...
jkrah Posted June 28, 2019 Share Posted June 28, 2019 I tried it, unistall, removed %Programdata%\Affinity and all the Serif info in the registry. Reinstalled both 1.7.1.404 versions but still no studio link icons. Quote Link to comment Share on other sites More sharing options...
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