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goldivox

pre-ordered Windows but received Mac Publisher

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Posted (edited)

I have the same problem here, i think it is because i place the order from an ipad so it by default set the license to MacOS. I wrote an email to affinity returns.

Edited by MagicHat
order canceled by affinity returns

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20 hours ago, goldivox said:

I thought I had pre-ordered Windows Publisher but the Mac version showed up in my account today. What can I do? I am patiently awaiting a response. I can not use the Mac version can a simple exchange be accomplished? 

 

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Possibly affinityorders@serif.com would be the best contact for this situation.


-- Walt

Windows 10 Home, version 1903 (18362.145), 16GB memory, Intel Core i7-6700K @ 4.00Gz, GeForce GTX 970
Affinity Photo 1.7.1.404 and 1.7.2.424 Beta   / Affinity Designer 1.7.1.404 and 1.7.2.424 Beta  / Affinity Publisher 1.7.1.404 and 1.7.2.422 Beta

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