AMP Posted June 20, 2019 Share Posted June 20, 2019 I had the same problem, but fixed it. With Publisher open, I opened both Designer and Photo and now it works when working in publisher Patrick Connor 1 Quote Link to comment Share on other sites More sharing options...
Alphalogan Posted June 20, 2019 Share Posted June 20, 2019 Problem solved, thanks everyone for your help. Basis of the problem was twofold, one Photo and Designer were on an external drive, moved to HD under Applications folder and everything worked. Now to start playing! Thanks again Patrick Connor 1 Quote Link to comment Share on other sites More sharing options...
Jedidiah23 Posted June 25, 2019 Author Share Posted June 25, 2019 @Patrick Connor Sorry for the late reply! It’s working now. There was an update released for Photo, but Photo didn’t let me know. I had to manually check the App Store to find it and update it. Patrick Connor 1 Quote Link to comment Share on other sites More sharing options...
Dov Posted June 26, 2019 Share Posted June 26, 2019 (edited) I have the solution for you..... 1. You need to update your Affinity Photo to version 1.7.1. If you have the new version. Open Affinity Photo 1st and then your Publisher.. and it should recognize it.. 2. If you are still having the same problem... (which happened to me) My case: I updated My Affinity Photo.. but this happened.. 2.1 My "APP Update History" was showing that the new version was downloaded and installed... but when opening or running the application.. and going to "Menu/ Affinity Photo / about... / my applicaton still was showing version 1.7.0 .... Solution: (For People who purchsed Affinity photo from Apple Store) 2.2 Go to Applications/ select Affinity Photo / Sent to Trash (if you have a password to access your Mac... it would ask for your password as confirmation that you want to send it or delete the App) ... 2.3 Once your Affinity Photo App is in the Trash... (Keep it there DO NOT EMPTY TRASH) 2.4 Go to App Store / Go to Purchased History / Select your "Affinity Photo App" and Install it again ! YOU WILL BE ABLE TO FINALLY DOWNLOAD THE NEW VERSION 1.7.1 AND GUESS WHAT ... NOW YOUR PUBLISHER WILL RECONIZE IT. AND YOU WILL BE ABLE TO USE ALL THE PROGRAMS WITHIN THE PUBLISHER...!!! TA DA!!! ENJOY !!! NOW THEY ARE ALL MERGED. ! Edited June 26, 2019 by Dov zensor and Patrick Connor 1 1 Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted June 26, 2019 Staff Share Posted June 26, 2019 @Dov Welcome to the Serif Affinity forums Thanks for sharing your solution. I think that the only time we have seen this was when we had copied the Mac App Store version onto an external or network drive and the MAS copy was being updated not the original ! So the store knew it had downloaded the update but there was also the original still there. We had to do what you did putting the un-updated version in the trash and redownloading to get the store to update the /Applications version. Anyway hopefully your suggestion may help someone else in a similar situation. Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
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