Bryce Posted June 19, 2019 Share Posted June 19, 2019 I bought 6 keys for my employees. I can download the mac version just fine. how can I download the windows version? It's not available in my list. thanks! Quote Link to comment Share on other sites More sharing options...
dacinto Posted June 20, 2019 Share Posted June 20, 2019 It appears the folks at Serif want you to pay separately for the windows version. I bought AP and and AD when I was using windows but switched to Mac OS a year later and was forced to buy the apps licenses for Mac which I find very ridiculous and unfair. I have two windows licenses right now for Affinity Photo and Designer which I no longer use and Serif won't even transfer those keys to be used for the Mac versions of the same software.Crazy! Quote Link to comment Share on other sites More sharing options...
Staff SFurniss Posted June 21, 2019 Staff Share Posted June 21, 2019 If you can email affinity@serif.com with your order number we can look into this for you. Quote Link to comment Share on other sites More sharing options...
Bryce Posted June 21, 2019 Author Share Posted June 21, 2019 Thank you! I sent the email yesterday and I'll be checking my email when I get to work soon. Thanks! Quote Link to comment Share on other sites More sharing options...
dacinto Posted June 24, 2019 Share Posted June 24, 2019 Sent an email last week Thursday and haven't heard from Serif since. I will still wait. Quote Link to comment Share on other sites More sharing options...
dacinto Posted June 24, 2019 Share Posted June 24, 2019 My issue has been resolved. I am able to use my license keys on a Mac. Quote Link to comment Share on other sites More sharing options...
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