MXML MNMLST Posted June 19, 2019 Share Posted June 19, 2019 I do have a question. How can we link our existing Affinity Photo and Designer software from the App store with StudioLink? It currently says that both are not installed on my Macbook Pro, but they are. Quote Creative Studio Website Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted June 19, 2019 Staff Share Posted June 19, 2019 @AryiaRae Welcome to the Serif Affinity forums To enable those buttons you MUST be using version 1.7.1 of Affinity Designer and 1.7.1 of Affinity Photo (and each of them run at least once). Now available from whichever store you bought the software from. For the Mac App Store it sometimes takes a few days to roll out new builds to all users. but here is our advice to see if it is ready for you. Quote For purchases from the Mac App Store: These are done automatically (next time you run after it is available in the store). In the Mac app store, go to the updates panel and press CMD+R they should appear if rolled out to your region. Apple sometimes phase roll outs around the world sometimes taking up to 72 hours. Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
MXML MNMLST Posted June 19, 2019 Author Share Posted June 19, 2019 2 minutes ago, Patrick Connor said: @AryiaRae Welcome to the Serif Affinity forums To enable those buttons you MUST be using version 1.7.1 of Affinity Designer and 1.7.1 of Affinity Photo (and each of them run at least once). Now available from whichever store you bought the software from. For the Mac App Store it sometimes takes a few days to roll out new builds to all users. but here is our advice to see if it is ready for you. Thank you so much Patrick! Quote Creative Studio Website Link to comment Share on other sites More sharing options...
seanf Posted June 19, 2019 Share Posted June 19, 2019 I had the same problem, but now working. What an AMAZING idea! Quote Link to comment Share on other sites More sharing options...
Kasper-V Posted June 19, 2019 Share Posted June 19, 2019 Not working for me! Quote Link to comment Share on other sites More sharing options...
Sabine 108 Posted June 19, 2019 Share Posted June 19, 2019 Well, I own Photo and Designer in 1.6. So it doesn't work. Quote Link to comment Share on other sites More sharing options...
RobW42 Posted June 19, 2019 Share Posted June 19, 2019 It doesn't work for me either. I am running Windows 10 and have Publisher, Designer and Photo each at version 1.7.1.404. Each has been run several times. When I click the photo persona I get a StudioLink message that tells me that Photo is not installed. Designer linked correctly. I have uninstalled all the beta versions and uninstalled Publisher and Photo then reinstalled everything. Still the same message. Quote Link to comment Share on other sites More sharing options...
Frozen Death Knight Posted June 19, 2019 Share Posted June 19, 2019 6 minutes ago, Sabine 108 said: Well, I own Photo and Designer in 1.6. So it doesn't work. It's free to update to 1.7.1 if you own any previous versions, which you need to activate the Personas in Publisher. Just download and install them and you're good to go! : D Patrick Connor 1 Quote Link to comment Share on other sites More sharing options...
Sabine 108 Posted June 19, 2019 Share Posted June 19, 2019 (edited) 28 minutes ago, Frozen Death Knight said: It's free to update to 1.7.1 if you own any previous versions, which you need to activate the Personas in Publisher. Just download and install them and you're good to go! : D Thanx – but I don't know how to download, haha. I try So great! Edited June 19, 2019 by Sabine 108 It works! Patrick Connor 1 Quote Link to comment Share on other sites More sharing options...
RobW42 Posted June 19, 2019 Share Posted June 19, 2019 For me, the following suggesting made in another thread solved the problem: I'm note sure how to reference other threads so here is the text: "C:\ProgramData\Affinity\Common\1.0\appinfo\Release delete the .appinfo files there and redo the open and close of the newly installed Photo & Designer apps. " Thank you @drkanukie Patrick Connor 1 Quote Link to comment Share on other sites More sharing options...
Kasper-V Posted June 19, 2019 Share Posted June 19, 2019 7 minutes ago, RobW42 said: For me, the following suggesting made in another thread solved the problem: I'm note sure how to reference other threads so here is the text: "C:\ProgramData\Affinity\Common\1.0\appinfo\Release delete the .appinfo files there and redo the open and close of the newly installed Photo & Designer apps. " Thank you @drkanukie IT WORKED!! Thank you Rob! Quote Link to comment Share on other sites More sharing options...
RobW42 Posted June 19, 2019 Share Posted June 19, 2019 I'm happy to hear it worked though I wasn't the originator of the fix. Thanks go to @drkanukie Kasper-V and Patrick Connor 1 1 Quote Link to comment Share on other sites More sharing options...
JaneE Posted June 20, 2019 Share Posted June 20, 2019 I had the same problem. In my case switching personas out of Photo, then opening the Photo app, and then trying the Photo persona again resolved the issue. Patrick Connor 1 Quote Link to comment Share on other sites More sharing options...
makkuro Posted June 20, 2019 Share Posted June 20, 2019 Initially, the link to Designer didn't work for me either. I had purchased both Designer and Photo from the Mac App Store. So first I closed all apps. Uninstalled Designer. And then re-installed it by downloading the latest version from the Mac App Store. Opened Publisher and created a new document. Created a shape using Publisher tools. Then I clicked on the Designer Persona & VOILÀ: Designer! Switched to Photo Persona and back again. No muss, no fuss! Beautiful job, you guys! Patrick Connor and MXML MNMLST 2 Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted June 20, 2019 Staff Share Posted June 20, 2019 @makkuro Welcome to the Serif Affinity forums Glad you got it working. Hope you enjoy the software. Uninstallling and reinstalling in the Mac App Store almost always forces the new build onto the computer even if you are not offered it in the available "Updates". Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
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