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All of a sudden...until today never had a problem, designer keeps crashing.  Every time I use color picker the whole program crashes.  Does anyone have any advice?

Thank you in advance for help/advice you may have!

B

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Have you tried Starting Affinity while holding Ctrl down, it should bring a window up that you can use to delete caches and basically reset Affinity. Try checking just the top option "Clear User Defaults"

This is the screen you should see...

Screen-Shot-2019-06-19-at-08-14-06.png

iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9  
B| (Please refrain from licking the screen while using this forum)

Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions

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  • Staff

Hi JBOM,

Welcome to the forums :)

If what first defence suggested doesn't work please could you go into the apps preferences and take a screenshot of the entire performance tab and send it to me?

Thanks

C

Please tag me using @ in your reply so I can be sure to respond ASAP.

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