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Crashing


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  • 2 weeks later...
  • Staff

Hi Topcat22,
Welcome to Affinity Forums :)
Sorry the delay getting back to you. Are you still having issues with the program/trial?

I'm not sure I understood you correctly - are you saying the program really shuts down your iMac or you have to shutdown and restart the iMac because Affinity Photo freezes the system? Aren't you able to Force Quite Affinity Photo going to menu Apple > Force Quit..., selecting Affinity Photo from the list and clicking the Force Quit button? 

If it's just Affinity Photo that crashes, does it display a crash report? Can you attach it here please (press and hold alt and drag the icon from the crash report title bar to your desktop to create copy of the crash report. Attach that file to your reply here please. Thank you.

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