deanphillips1991 Posted June 17, 2019 Posted June 17, 2019 Hey guys,When importing a word doc into the latest version of Beta it closes the applicationIs this a known bug?Thanks
Seneca Posted June 17, 2019 Posted June 17, 2019 8 minutes ago, deanphillips1991 said: When importing a word doc into the latest version of Beta it closes the application It doesn't crash for me. 2017 27” iMac 4.2 GHz Quad-Core Intel Core i7 • Radeon Pr 580 8GB • 64GB • Ventura 13.6.4. iPad Pro (10.5-inch) • 256GB • Version 16.4
deanphillips1991 Posted June 17, 2019 Author Posted June 17, 2019 Here's what happens:https://www.loom.com/share/cef061a691d143eba506bd32846d4fb4 Model Identifier: MacBookPro11,5 Processor Name: Intel Core i7 Processor Speed: 2.8 GHz Memory: 16 GB
Staff Jon P Posted June 18, 2019 Staff Posted June 18, 2019 This isn't a known bug, but there might be something inside the file we aren't dealing with it well that's tripping the app up. Can you attach it here? Serif Europe Ltd. - www.serif.com
deanphillips1991 Posted June 18, 2019 Author Posted June 18, 2019 Of course Attached Bulking Guide.docx
Staff Jon P Posted June 18, 2019 Staff Posted June 18, 2019 So this doesn't close for me but it does seem to hang the app! I'll get this logged so we can look into it. Thanks for reporting it! Serif Europe Ltd. - www.serif.com
TomJr Posted June 18, 2019 Posted June 18, 2019 21 hours ago, deanphillips1991 said: Hey guys,When importing a word doc into the latest version of Beta it closes the applicationIs this a known bug?Thanks Hi! I mentioned this issue on my end, happens to me when there are tables in the doc. Tom
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