BillCrum Posted June 17, 2019 Share Posted June 17, 2019 Reported this as a bug prior to release 1.7. Apparently the bug report topic was removed when 1.7 was released. Any file - TIFF or DNG tested so far - larger than about 1.7 GB (that's right - GB) will cause Affinity Photo to crash when opened. The crash is immediate upon hitting "open' or when the icon is dragged into Affinity - so there is never an attempt to actually load the file. The bug was reproduced and reported to the developers - but I can no longer find the topic. I'd like to know the status of the fix - or if any is planned. Quote Link to comment Share on other sites More sharing options...
Mark Ingram Posted June 17, 2019 Share Posted June 17, 2019 ? PaulAffinity 1 Quote Link to comment Share on other sites More sharing options...
Mark Ingram Posted June 17, 2019 Share Posted June 17, 2019 I've investigated the bug, and identified the cause of the problem. Unfortunately the fix won't be available in the upcoming 1.7.1 release, but will hopefully be available in a subsequent customer beta for the following release. Thanks for getting back to us again with your issue, and I apologise for the delay in giving you feedback. PaulAffinity 1 Quote Link to comment Share on other sites More sharing options...
BillCrum Posted June 18, 2019 Author Share Posted June 18, 2019 Thank you for your reply. I have a bunch of files that are too large - but I also have a bunch that Affinity can open; I'll work on those exclusively until the Beta comes out. I can open the larger files in Gimp if I have to - I'd prefer Affinity though; you guys are great. Quote Link to comment Share on other sites More sharing options...
Mark Ingram Posted June 18, 2019 Share Posted June 18, 2019 12 hours ago, BillCrum said: Thank you for your reply. I have a bunch of files that are too large - but I also have a bunch that Affinity can open; I'll work on those exclusively until the Beta comes out. I can open the larger files in Gimp if I have to - I'd prefer Affinity though; you guys are great. The bug means that files larger than 2GB will fail to load, so you can use that as a guide to which files to open, for the time being... Quote Link to comment Share on other sites More sharing options...
BillCrum Posted June 18, 2019 Author Share Posted June 18, 2019 Excellent. Thank you. Any timeline for when the beta will come out? Quote Link to comment Share on other sites More sharing options...
Mark Ingram Posted June 19, 2019 Share Posted June 19, 2019 The beta runs continuously, so just keep an eye out on the beta forums for the latest updates. Quote Link to comment Share on other sites More sharing options...
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