buzznick Posted June 16, 2019 Share Posted June 16, 2019 After a few minutes the system freezes. It is random as I am doing different tasks and system freezes. I have to go back to PS this is no fun. I ordered publisher hope it doesn't have same problem. Any suggestions would be greatly appreciated. I hate being tethered to a software like PS. Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted June 17, 2019 Staff Share Posted June 17, 2019 Which OS are you using and are you doing anything particular or using a certain tool when the app seems to freeze. If you are using macOS, open the apps Preferences > Performance tab and try turning Metal off and switching the Display setting. Quote Link to comment Share on other sites More sharing options...
buzznick Posted June 18, 2019 Author Share Posted June 18, 2019 Happen again this morning. I am using won 10 pro. the system freezes and then reboots itself with error code dpc_watchdog_violation. ran tweaking , malware, etc., no error results. I am now wondering if this is a windows problem or a affinity problem?. the crash reports for affinity are empty. Quote Link to comment Share on other sites More sharing options...
HVDB Photography Posted June 18, 2019 Share Posted June 18, 2019 DPC Watch DOG Violation is a common error caused by SSD drivers in Windows 10. https://www.google.com/search?q=dpc+watchdog+violation+windows+10+fix&sa=X&ved=2ahUKEwj88tLizfPiAhUBZlAKHasZBE8Q1QIoAnoECAoQAw&biw=1746&bih=829 Quote Affinity Photo 2.3.1 Laptop MSI Prestige PS42 Windows 11 Home 23H2 (Build 22631.3007) - Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz 2.00 GHz - RAM 16,0 GB Link to comment Share on other sites More sharing options...
buzznick Posted June 18, 2019 Author Share Posted June 18, 2019 thanks for your input. I looked at the post and did what they suggested. No problem found. This only happens when I start Affinity photo. Using PS or LR or any other app there is no problem. ran chkdsk /f/r and again no problem. BIOs is up to date as well as other drivers. I will download APublisher and see if that is a problem. Quote Link to comment Share on other sites More sharing options...
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