Digitaldude Posted June 16, 2019 Share Posted June 16, 2019 Cannot update on windows 10/ says update failed tried restarting no luck.Have had to wipe it from pc as could not uninstall the normal way how to get latest version please. Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted June 17, 2019 Staff Share Posted June 17, 2019 Check the Programs Files folder for Affinity > Photo, if so delete or name the Photo folder and do a reboot of your system. Now run the setup again for the 1.7 update, If the install is still failing then can you check this location for me: %temp%/AffinitySetup To get to that location, call up the Run box by holding down the Windows key and tapping the letter R. Copy and paste the above path into the run box and click okay. That should open a folder, which should contain at least 1 other folder. If there are more than one, find the latest one and open the folder, you should see 2 log files, setup.log and setui.log if you can PM me both of those over to me, i'll be able to advise further. Quote Link to comment Share on other sites More sharing options...
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