AFP beta 1.7.1.141 HSL problem

[Richard Liu]

There's something very wrong with the HSL control in this beta.  Here's a screen shot:

NB:  I'm still running macOS 10.13.6

[Andy Somerfield]

Hi Richard,

This is the attempted fix for the bug which would have crashed you before

Does it do this all the time - or just sometimes? It looks to me like macOS 10.13 is misreporting the retina capability of an external monitor (or similar).

Incorrect it may be, but at least now it does not crash - so we can try to find out what combination of external monitor / macOS version provokes the issue!

Thanks,

A

[Richard Liu]

Andy,

I haven't had much time to play around with the HSL adjustment layer control.  It sometimes displays normally, then it becomes "whacky," and once it does, I don't know how to get it back to normally.  Saving my work, closing the file and reopening it seems to work, so I guess that is better than a crash.  If I knew a way to get the control back to normal, I guess I could live with this.  As it is though ...

The monitor is a BenQ SW271.  About This Mac | Displays says "61-inch (3840 x 2160)", but it is really only 27" UHD.

Edited June 14, 2019 by Richard Liu
Crossed out a sentence and added one after it.

[Andy Somerfield]

Hi,

This may be related then - the misreporting of the monitor might be the root cause of the issue..

I can confirm that we have received no crash reports from users who have the same monitor but are using macOS 10.14 - if that helps..

We will continue to investigate - but I am pleased that we have at least solved the hard-crash issues you have been experiencing.

Thanks,

A

[jmwellborn]

35 minutes ago, Andy Somerfield said:

Hi,

This may be related then - the misreporting of the monitor might be the root cause of the issue..

I can confirm that we have received no crash reports from users who have the same monitor but are using macOS 10.14 - if that helps..

We will continue to investigate - but I am pleased that we have at least solved the hard-crash issues you have been experiencing.

Thanks,

A

Probably not important, but the HSL Adjustment is working perfectly here.

[Richard Liu]

Andy,

I was editing the message as you were replying.  In the meantime I have found that restarting Affinity Photo seems to clear up the problem of the "whacky" HSL control ... until whatever provokes this behavior recurs.  In the sense that I can still save my work and restart AFP, this is certainly preferable to losing work because of a crash.

[Richard Liu]

More to clearing up the "whacky" (distorted) HSL control.  It's distorting on my external display.  If I move it to my laptop's display and then back to the external display, the control appears normal.