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hello all. thank you all in advance as I am clueless on how to reply to everyone who helps. i don't know how to share my work either. i will try. 

3 days ago my Affinity Photo App worked great. and yesterday or day before the Mac Desktop version of AP split into separate windows which

I cannot put back together again. I can do no work and when I start up Affinity Photo it no longer appears whole. it is just a few toolbars grayed out.

no work window. Help me to fix the issue or to delete and reinstall the Affinity Photo App. without paying for it a second time. 

thanx everyone and if i don't personally say thanks it's because i am unable to do so. so thank you all now. i hope someday i will be able to help others with their concerns. 

ali black 

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3 hours ago, alison black said:

hello all. thank you all in advance as I am clueless on how to reply to everyone who helps. i don't know how to share my work either. i will try. 

3 days ago my Affinity Photo App worked great. and yesterday or day before the Mac Desktop version of AP split into separate windows which

I cannot put back together again. I can do no work and when I start up Affinity Photo it no longer appears whole. it is just a few toolbars grayed out.

no work window. Help me to fix the issue or to delete and reinstall the Affinity Photo App. without paying for it a second time. 

thanx everyone and if i don't personally say thanks it's because i am unable to do so. so thank you all now. i hope someday i will be able to help others with their concerns. 

ali black 

Hi Ali.   Looks as though some things on your desktop may have accidentally changed.   WINDOW>Separated Mode should be unchecked.  That will give you a single workspace.   Then click on VIEW, and be sure that each of these three items are checked:  Show Context Toolbar, Show Toolbar, and Show Tools.   Hopefully, that will get your desktop back to the way it was 3 days ago.

It is amazing how many things I managed to uncheck the first time I opened Photo, and before I realized that I had to create a new document before I could get the tools to work!!

Jennifer 

 


21.5 iMAC Retina 4K display. MacOS Sierra v. 10.12.6 (which I am not changing).  3.1 GHz quad-core Intel Core i5, Turbo Boost up to 3.6 GHz.  Memory 8 GB 1867 MHz LPDDR3.  1TB Fusion Drive.  Intel Iris Pro Graphics 6200 1536 MB.   iPad Pro 12.9, iOS v. 12.3.1, Apple Pencil.  Affinity Publisher 1.7.1,  Affinity Photo 1.7.1, Affinity Designer 1.7.1.   

Magic mouse.9_9

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