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hello all. thank you all in advance as I am clueless on how to reply to everyone who helps. i don't know how to share my work either. i will try. 

3 days ago my Affinity Photo App worked great. and yesterday or day before the Mac Desktop version of AP split into separate windows which

I cannot put back together again. I can do no work and when I start up Affinity Photo it no longer appears whole. it is just a few toolbars grayed out.

no work window. Help me to fix the issue or to delete and reinstall the Affinity Photo App. without paying for it a second time. 

thanx everyone and if i don't personally say thanks it's because i am unable to do so. so thank you all now. i hope someday i will be able to help others with their concerns. 

ali black 

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3 hours ago, alison black said:

hello all. thank you all in advance as I am clueless on how to reply to everyone who helps. i don't know how to share my work either. i will try. 

3 days ago my Affinity Photo App worked great. and yesterday or day before the Mac Desktop version of AP split into separate windows which

I cannot put back together again. I can do no work and when I start up Affinity Photo it no longer appears whole. it is just a few toolbars grayed out.

no work window. Help me to fix the issue or to delete and reinstall the Affinity Photo App. without paying for it a second time. 

thanx everyone and if i don't personally say thanks it's because i am unable to do so. so thank you all now. i hope someday i will be able to help others with their concerns. 

ali black 

Hi Ali.   Looks as though some things on your desktop may have accidentally changed.   WINDOW>Separated Mode should be unchecked.  That will give you a single workspace.   Then click on VIEW, and be sure that each of these three items are checked:  Show Context Toolbar, Show Toolbar, and Show Tools.   Hopefully, that will get your desktop back to the way it was 3 days ago.

It is amazing how many things I managed to uncheck the first time I opened Photo, and before I realized that I had to create a new document before I could get the tools to work!!

Jennifer 

 


21.5 iMAC Retina 4K display. MacOS Sierra v. 10.12.6 (which I am not changing).  3.1 GHz quad-core Intel Core i5, Turbo Boost up to 3.6 GHz.  Memory 8 GB 1867 MHz LPDDR3.  1TB Fusion Drive.  Intel Iris Pro Graphics 6200 1536 MB.      iPad Pro 12.9, iOS v. 12.3.1, Apple Pencil.  Affinity Publisher 1.7 (pre-ordered); Publisher beta v. 1.7.0.384; Affinity Photo 1.7 and Photo Beta 1.7.1.138;  Affinity Designer 1.7. 

Magic mouse.9_9

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