1.7.0 removed my custom crop ratios

[melonbird]

My custom cropping ratios have disappeared. It also look like tons of buttons are missing. I tried to replace some of the buttons, but as you can see, I've got three of the magnet buttons and lots of empty space. What happened?

[Old Bruce]

Right click on the Toolbar and choose Customize Toolbar and just drag the default selection onto it.

[melonbird]

Unfortunately, I didn't memorize what was on there before. I just want it back the way it was.

Plus, there's a new problem. I'm trying to save the custom ratios it erased on me, and it keeps getting them backwards. I put "1200" in the first box and "630" in the second, and save it. But when I later select it, it puts "630" in the first box and "1200" in the second, which is not the right size at all.

[melonbird]

Also, I can't create a 2:3 option at all, because it's convinced the 3:2 preset is the same thing and grays out "Create Preset". This is killing my workflow. I need to make photos in these custom ratios all day long.

[Chris B]

Hi melonbird,

Unfortunately, the update to 1.7 affected some custom workspaces. We are truly sorry this happened and every effort has gone into preventing this happening again—which of course does not help you right now...

Old Bruce has correctly suggested how to restore the 'default workspace' but I'd like to go over your other issues:

16 hours ago, melonbird said:

Plus, there's a new problem. I'm trying to save the custom ratios it erased on me, and it keeps getting them backwards. I put "1200" in the first box and "630" in the second, and save it. But when I later select it, it puts "630" in the first box and "1200" in the second, which is not the right size at all.

I'm having a hard time reproducing this. The only time they get reversed is if i push the Rotate button on the context toolbar. I've added some presets and saved the file/closed the app but the values never reverse unless I use Rotate. Do you have a recipe I can follow in order to reproduce this?

Do the values ever appear in reverse in the list when you click the Presets (cog) button or is it just on the context toolbar in the Units boxes?

16 hours ago, melonbird said:

Also, I can't create a 2:3 option at all, because it's convinced the 3:2 preset is the same thing and grays out "Create Preset".

I think this is because we have the Rotate button. When used, all crop orientations are rotated for this document. However, I can absolutely see how this is annoying when you are opening multiple documents throughout the day. I'll speak with the developers as it would be nice to save multiple orientations of your custom presets.

I'm sorry this has already taken up much of your time. 

[melonbird]

Hi Chris,

I haven't pushed the Rotate button at all. What I do is:
 

• Click "C" as the shortcut to start cropping (it outlines the whole image with grids in thirds)
• In the boxes to the right of Mode, I enter "1200" and then "630" to make a landscape shaped image
• Click the gear to the left of Mode
• Click the little dropdown at the top right and select "Create Preset"
• It pops up a window that says "1200 : 630", and I select the Category from the dropdown below that and click "Create"

Everything appears to be fine until I go to crop a new image. To do this I:

• Click "C"
• Click the gear
• Click the new Preset I created
• It gives me a portrait shaped crop that is 630 : 1200 instead of the other way around. And in the boxes to the right of Mode, it says "630" and "1200" instead of the other way around.

Now, as you point out, clicking rotate does seem to reverse the Custom Ratio box numbers AND make the crop landscape again. But it doesn't seem like it should work this way. Is it really designed to add an extra step to my workflow (clicking Rotate) on every crop of every image, compared to the way it worked previously? I crop every image to three different sizes, so while this doesn't add hours to the workflow, it does seem like an annoying and unnecessary extra step.

[Chris B]

Hey melonbird,

It looks like the crop is honouring the orientation of your image.

So depending on if I open a landscape or portrait image, the crop matches its orientation. So I can make a landscape crop on a portrait image but if I open a new portrait image, my crop is now portrait to match... I can see how the extra step to rotate every image would annoy you.