ronecc Posted June 13, 2019 Posted June 13, 2019 I opened my Affinity Photo 1.5.2 and a pop up appeared telling me there was an update 1.7. I downloaded and installed it. It installed into my existing Affinity file. I opened the program and it has opened as atrial version. My original program has been overwritten. How can I get it to work, or my old program back again? Quote
Staff Lee D Posted June 14, 2019 Staff Posted June 14, 2019 The update should download and then uninstall your existing version and install the new one. Opening as a trial would indicate the installer couldn't detect the previous version, which OS are you running and have you tried uninstalling any reference to Affinity. Then download the update again from the store you purchased from. Quote
ronecc Posted June 14, 2019 Author Posted June 14, 2019 Hi. Well it certainly detected the original version, because it has , or appears to have deleted and installed the Trial version. I am running Windows 8.1. If I uninstall it, all I will get is the trial version again surely. I downloaded from the Affinity web site as I presume that is where the notification came from that popped up on screen when I opened my original version. Quote
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