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Photo doesn't start

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Hi there,

This morning I was greeted with a New Update window of Affinity Photo.
I installed this version, but when I start it nothing happens.
I tried to remove  Affinity Photo from my computer with settings/apps from Windows 10 itself. When I then clicked the affinity-photo-1.7.0.exe filea small window with UPDATE Affinity Photo version was shown. This didn't work either.

How do I get Photo running on my Windows 10.   Designer works...

Guy F.


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Hi Forssux,

So it is installed but doesn't launch? Can you try the following:

  1. Press the Windows key + R
  2. Type in %AppData% and navigate to Affinity > Photo and open it
  3. Then rename the 1.0 folder to 1.0 old

This will safely reset the app and may allow it to run.

Failing that, would you mind trying to install the Photo beta:


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