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Image displays with stripes (unintended), exports correctly


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Attached is a screen shot of AP 1.7, with a picture loaded. It displays with horizontal stripes:

1416620368_Schermafdruk2019-06-1218_46_16.thumb.jpg.4ff80a76be32af056143c963f840167c.jpg

I am not aware of having created these, nor do they show when I export the file to jpeg:

IMG_2183_1.thumb.jpg.e9bc700ffb86c1fd32944873f3b2030c.jpg  

I have not been able to reproduce the issue, but I have kept the history saved with the file. One unusual thing - for me - is that I applied tone mapping. The problem appeared after I cropped.

Affinity Photo 1.7.0, iMac (Retina 5K, 27-inch, 2019),  Radeon Pro 580X 8 GB, MacOS 10.14.5 Mojave

 

 

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That looks like a redraw problem, next time you see it change the Zoom level to something else, up or down, and see if it persists. I believe it should disappear, and also that it shouldn't be there in the first place.

Mac Pro (Late 2013) Mac OS 12.7.6 
Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 | Beta versions as they appear.

I have never mastered color management, period, so I cannot help with that.

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I changed the zoom level up and down. The striping changes with it. Attached is a picture of zoom level 4.

1763572342_Schermafdruk2019-06-1302_27_12.thumb.jpg.fe1e9e81da937b28c843b24554cf39bc.jpg

If I zoom further out, it does not look like pixels:

1010739393_Schermafdruk2019-06-1302_33_36.thumb.jpg.6f2549b953a0c92c9c0e773524938dfa.jpg

So it is not in the image, which explains why it is not in the jpeg. It must be a sort of display issue, but one that scales with the zoom level. The lines are very neat. The thickness of the lines remains constant.

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  • Staff

Hi Jeroen,

Please could you go to Affinity Photo > Preferences and under the Performance tab could you please try changing the Display dropdown to one of the other options to see if that solves your issue?

Thanks

Callum. 

Please tag me using @ in your reply so I can be sure to respond ASAP.

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I may be wrong but actually that looks to me like 'Show Baseline Grid' is turned ON.
It’s a feature in Publisher which I think is not supposed to be user accessible in Photo.
If you click on the icon with the blue lines in the Toolbar you should get a window where you can turn OFF 'Show Baseline Grid'.

macOS 12.7.6  15" Macbook Pro, 2017  |  4 Core i7 3.1GHz CPU  |  Radeon Pro 555 2GB GPU + Integrated Intel HD Graphics 630 1.536GB  |  16GB RAM  |  Wacom Intuos4 M

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8 hours ago, markw said:

I may be wrong but actually that looks to me like 'Show Baseline Grid' is turned ON.
It’s a feature in Publisher which I think is not supposed to be user accessible in Photo.
If you click on the icon with the blue lines in the Toolbar you should get a window where you can turn OFF 'Show Baseline Grid'.

Quite right.

I now also understand why the lines appeared only after cropping. This has to do with the display threshold value for the baselines.

Issue completely solved. Thanks.

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9 hours ago, Callum said:

Hi Jeroen,

Please could you go to Affinity Photo > Preferences and under the Performance tab could you please try changing the Display dropdown to one of the other options to see if that solves your issue?

Thanks

Callum. 

Thank you Callum, problem is solved.

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