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I am trying to upgrade from 1.6 to 1.7 but I get a message that windows is not found .

I have been using 1.6 for a fair while with no problems and it installed fine.

Below is a scrren shot of the message I am getting.

I am using a up to date Windows 10 home on a 64bit system

1557061704_AffinityFail.thumb.jpg.788ed8c7330e491ca45c70fc75ce3bf9.jpg

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The error message says "Supported Windows version not found".  Therefore go to [Windows Settings > System > About] and check what "Version" of Windows 10 you are using?

Affinity Photo 1.7 requires Windows 10 version 1607 or higher, however you should be using a later version of Windows than that, as Windows 10 1607 is end-of-life. Only Windows 10 1803 and newer are still supported by Microsoft (excluding enterprise or education, where their support lifecycles are a bit longer). 

Therefore, if you are on an older version of Windows 10 (such as Windows 10 1511), then I'm not sure why your machine hasn't updated to a newer version by itself.  So in which case, go to [Windows Settings > Update & Security] and click the "Check for Updates" button.

- If clicking the "Check for Updates" button shows an error, then I would search online to see what could be causing the issue.

- If clicking the "Check for Updates" button says that you're up to date, I would download and run the "Windows 10 Update Assistant" from the below link and follow the prompts, where it will check for compatibility and download/install a newer version.

Windows 10 Update Assistant link:
https://www.microsoft.com/software-download/windows10

Instructions on downloading and using the Windows 10 Update Assistant:
https://www.youtube.com/watch?v=mlQNrJ1bSU0
https://www.tenforums.com/tutorials/81031-update-latest-version-windows-10-using-update-assistant.html
 

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