Jump to content

Recommended Posts

  • Moderators

Hi dev4press,

Have you tried opening and saving a file back to your desktop at all? Is there anything out of the ordinary about your D:\ drive or is it just a regular disk mounted inside your machine? Have you tried the 'Save As' option on the error message? Does that also fail the same? If possible could you attach a copy of a document that is affected please?

Link to post
Share on other sites

Hi,

It happens with all documents created with the previous version of Designer, there are no problems with documents created in 1.7 version, it happens no matter where I save it (and D is a normal partition on the SSD drive inside the laptop), and Save As in the dialogue does the same. Also, note that dialogue displays the original file name, not the new file name I attempt to save to.

Milan

Link to post
Share on other sites
  • Moderators
1 hour ago, dev4press said:

Hi,

It happens with all documents created with the previous version of Designer, there are no problems with documents created in 1.7 version, it happens no matter where I save it (and D is a normal partition on the SSD drive inside the laptop), and Save As in the dialogue does the same. Also, note that dialogue displays the original file name, not the new file name I attempt to save to.

Milan

That is extremely strange. I've just tried myself with a bunch of old pre 1.7 files and they're saving without an issue. Could you try running the application with Administrator privileges and see if that helps at all?

Are you using the Windows Store or Affinity Store version?

Link to post
Share on other sites

It is the same when using Admin privileges. One more thing I forgot to mention, the program actually creates a new file with the name I specified in save as, but that file has 0 bytes size. And, I am using the Affinity Store version. Also, I did some more testing. The problem happens if I save on the same partition, if I try Save As to another partition or external drive it works fine. If I open fine on partition E, saving works on all, except for E, if I open from D, it works on all except D. I installed back old Designer, it works fine.

Link to post
Share on other sites
  • Moderators

Thanks for the information - I've passed it on to see if development have any ideas. Do you have any form of additional anti virus or ransomware protection installed on your machine or any other applications that might affect Windows that could be interfering? Also does the save fail if you give it 5 minutes or so after opening before attempting to save?

Thanks,

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Please note there is currently a delay in replying to some post. See pinned thread in the Questions forum. These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.