Jump to content
You must now use your email address to sign in [click for more info] ×

Designer 1.7.0 crashes on PDF export


Recommended Posts

Hi there,
PDF export (default) crashes again and again. I don't have the time to change any option, it crashes immediately. Even after a reboot. Export on JPG or PSD are ok.

A3 page created with 1.7.0 (afdesign file is 55,3Mo). I've tried with a smaller file created with the previous 1.6.4 and the PDF export went ok (all options by default). I went back to the "A3 file" and it crashes during the export, when I confirmed the destination...

Thanks!

 

Edited by GdeRemusat
tags
Link to comment
Share on other sites

  • Staff

@GdeRemusat

Welcome to the Serif Affinity forums :)

Sorry for the problems you are experiencing with export.

I think that this may relate to the saving of pdf export settings in 1.6 but we haven't replicated it yet as far as I know. Have you created a custom setting in 1.6 and if so can you perhaps describe it so we can try to replicate this 1.7.0 export issue

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

Link to comment
Share on other sites

Hi Patrick and thanks for your quick answer.
No, no custom settings in 1.6.Everything was on default.
I've just tried few seconds ago and it went well. (?) The only difference was "google drive" not working. One logo used on the A3 file was on the drive folder... ;)

Link to comment
Share on other sites

  • Staff

Hi GdeRemusat,

Are you use using Sierra or High Sierra? Did the Save dialog go flat grey after attempting to save? Would you be able to grab a screen recording please, and if possible attach the file you're trying to export.

Thanks,

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.