manuG Posted June 10, 2019 Share Posted June 10, 2019 Black-square-artefacts-bug on zoom and export remains unfixed. Why? Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted June 10, 2019 Staff Share Posted June 10, 2019 12 minutes ago, manuG said: Black-square-artefacts-bug on zoom and export remains unfixed. Why? Perhaps because you added it to an existing thread about another issue from 2018 and the report seems to have been overlooked, sorry . Please provide a file to demonstrate the problem Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
manuG Posted June 10, 2019 Author Share Posted June 10, 2019 Thanks for moving it to the right place - I hadn't read the whole release notes. Here's a demo file: Please have a look, this seriously affects my professional use of Affinity. Blüten-Türkis-2.afphoto Quote Link to comment Share on other sites More sharing options...
manuG Posted June 14, 2019 Author Share Posted June 14, 2019 Any news here? I now found that 1.7 AD suffers from this issue worse than before. Look guys, I'll happily buy another 3 pieces of your software if you fix these issues. But lately it happened when I was sitting down with a client and basically having to zoom in and out after any change I made to an adjustment layer, looking like a helpless fool. This issue is serious and apparently it got more serious with 1.7 in both Designer and Photo. My Specs: Windows 10 Pro RTX 2080 GTX 1080 Ryzen 7 1700 32GB DDR4 Everything is up to date Quote Link to comment Share on other sites More sharing options...
carl123 Posted June 14, 2019 Share Posted June 14, 2019 I think the pixel layer is corrupt. If I export just the pixel layer as a jpg (switch off all adjustment etc) Then place that jpg just above the existing pixel layer then I can't get it to go wrong. ( Switch off or delete the original pixel layer, or else it does still go wrong at certain zoom levels) Not sure what caused it to go wrong in the first place but if it does it again try to remember what you last did on the document if you can. Normally I would recommend switching on "Save History with Document" to record future work on the document and to catch any errors that may occur but since your document is already the size of a small village's server in Africa I would not do that in this case. Anyway, try the above and see if it works for you Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
zeckenpaul Posted June 14, 2019 Share Posted June 14, 2019 hello, have also square artefacts in 1.7 on mac os 10.14.5 Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted June 18, 2019 Staff Share Posted June 18, 2019 I have logged this for you manuG. On 6/14/2019 at 9:30 AM, carl123 said: your document is already the size of a small village's server in Africa BTW - I've included this in my bug report. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
Staff Chris B Posted June 24, 2019 Staff Share Posted June 24, 2019 Hi, The issue is being caused by NaN pixels which unfortunately we are unable to fix for this document. However if we can work out how to reproduce it, we can look at preventing it from happening again. We suspect it was caused by a Blend Mode but we can't be sure. Do you have any idea what you may have done which triggered the fault? Did it happen when you clicked something or did you notice it when you loaded up the file again? Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
Alan Waterman Posted March 1, 2021 Share Posted March 1, 2021 I am getting this problem, it seems to happen when I put a frame round the picture. Quote Link to comment Share on other sites More sharing options...
Fulvio_71 Posted April 18, 2022 Share Posted April 18, 2022 Same problem here. It seems to be related with zooming and brushes resizing. The program start to show me artefact and also freezing to crash. I'm on win 10 with 16gb ram. As i got also a mac license I will try to reprodice on my mac, but untill now on mac no problem... And it's a 2010 imac... Quote Link to comment Share on other sites More sharing options...
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